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Alexandre Hotel Troya

4.0 star property
4-star beach resort near Fañabé Beach

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Photo gallery for Alexandre Hotel Troya

Sundeck
Panoramic Room, Hot Tub, Beach View (Alexandre)
2 restaurants, breakfast, lunch, dinner served; international cuisine
Panoramic Room, Hot Tub, Beach View (Alexandre)
Sauna, spa tub, steam room, hot springs, Turkish bath, body treatments
Reviews
7.8

Good

Popular amenities

  • Spa
  • Pool
  • All-inclusiveAll-inclusiveAll-inclusive
  • BarBarBar
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service

Explore the area

Map
Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
  • Popular LocationPlaya de las Américas2 min walk
  • Popular LocationSiam Park17 min walk
  • Popular LocationFañabé Beach7 min drive
  • AirportTenerife (TFS-Tenerife South)17 min drive

Room options

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

10/10 Exceptional
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Sofa Beds

View all photos for Standard Room (single use)

Desk, soundproofing, free WiFi, bed sheets

Standard Room (single use)

  • 27 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre)

Panoramic Room, Hot Tub, Beach View (Alexandre)

10/10 Exceptional
  • 57 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre)

Club Room, Balcony (Alexandre)

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Desk, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room

9.1/10 Wonderful
  • 27 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony

Junior Room, Balcony

10/10 Exceptional
  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Pool
LABRANDA Suites Costa Adeje
Pool
Breakfast included
All-inclusive
Kids pool
3.6 out of 5, Good, (292)
The price is CA $249
per night
CA $266 total
includes taxes & fees
22 Jun - 23 Jun
LABRANDA Suites Costa Adeje

About the area

Adeje

Walk to the beach.Your stay at this Costa Adeje resort places you within 2 miles (3 km) of Siam Park and Fañabé Beach. Troya Beach and Playa de las Américas are also within half a mile (1 km).
View more Resorts in AdejeOpens in a new window

What's nearby

  • Playa de las Américas - 2 min walk
  • Veronicas Strip - 3 min walk
  • Torviscas Beach - 5 min walk
  • Siam Park - 17 min walk
  • Fañabé Beach - 7 min drive

Getting around

  • Tenerife South Airport (TFS) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Papagayo Beach Club - ‬2 min walk
  • ‪Monkey Beach Club - ‬4 min walk
  • ‪H10 Gran Tinerfe - ‬7 min walk
  • ‪Royal Garden Restaurant - ‬4 min walk

About this property

Alexandre Hotel Troya

4-star beach resort near Fañabé Beach
Some rates at Alexandre Hotel Troya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alexandre Hotel Troya offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this resort measures 1119 square feet (104 square meters) and includes a conference center. A children's pool, spa services, and a library are also featured at the family-friendly Alexandre Hotel Troya. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Alexandre Hotel Troya was completed in July 2019.

This 4-star Adeje resort is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Built in 1973
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Alexandre Hotel Troya offers 354 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2019.

Natural Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Fitness classes
  • Bicycle rentals
  • Bike parking
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe (surcharge)
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Conference rooms (surcharge) may be available on request; advance booking is required.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Troya
Hotel Troya Arona
Troya Arona
Hotel Troya

Alexandre Hotel Troya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 302 reviews" "
Rating 8 - Good. 133 out of 302 reviews" "
Rating 6 - Okay. 58 out of 302 reviews" "
Rating 4 - Poor. 23 out of 302 reviews" "
Rating 2 - Terrible. 10 out of 302 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Barbara Ann

Travelled with partner
Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.
Stayed 14 nights in Feb 2024

6/10 Okay

Laura

Liked: Property conditions & facilities, room comfort
Very central hotel for las America's. The bar and restaurant have no ambience as so many bright lights make it canteen like. My whole group got food poisoning and we only ate at hotel. Staff are nice but so clearly over worked. Cocktails are awful on all inclusive.
Stayed 8 nights in Jan 2024

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.
Stayed 5 nights in Oct 2023

10/10 Excellent

Muhammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In love!
I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 8 nights in Jun 2023

8/10 Good

Harish Rugnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near sea side, Plenty of Shopping and Restaurants.
Stayed 7 nights in Apr 2023

8/10 Good

George

Stayed 5 nights in Apr 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read quite a few bad reports on this hotel but I can say I am glad I didn't listen to all of them. Yes, it is very noisy in the area at night but we stayed in one of their Club Rooms on the 5th floor and we hardly noticed any late night noise. The quiet sun terrace is a lovely place to chill out and the food was very good - apart from the chips being cold sometimes! We found the staff to be very friendly and helpful.
Stayed 7 nights in Apr 2023

8/10 Good

Eunice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Would stay again
Was a beautiful hotel, would stay again. Great location, and plenty of loungers. Only downfall would be some bar staff (Melissa) was very rude and obnoxious. Really spoils it for the others.
Stayed 5 nights in Apr 2023

6/10 Okay

Damian

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 5 nights in Apr 2023