See all properties
Save

TOP Ayla Grand Hotel

5.0 star property
5-star luxury hotel perfect for exploring Al Ain

Choose dates to view prices

Photo gallery for TOP Ayla Grand Hotel

Poolside bar
Poolside bar
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • Parking includedParking includedParking included
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Othman Bin Affan Street, PO Box 222094, Al Ain
  • Popular LocationAl Ain Mall4 min walk
  • Popular LocationAl Ain Oasis Park19 min walk
  • Popular LocationUnited Arab Emirates University6 min drive
  • AirportAl Ain (AAN)25 min drive

Room options

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

10/10 Exceptional
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Executive)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite (Executive)

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite (Executive)

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite (Executive)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms

  • 104 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 2 Bedrooms

  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Suite, 3 Bedrooms

Classic Suite, 3 Bedrooms

Classic Suite, 3 Bedrooms

  • 122 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Bedrooms

  • 85 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Al Ain Rotana
Pool
Hot tub
Spa
Kids pool
4.3 out of 5, Excellent, (232)
The price is CA $122
per night
CA $152 total
includes taxes & fees
20 Jun - 21 Jun
Al Ain Rotana

About the area

Al Ain

City center stay.Stay at this Al Ain hotel and you'll be within half a mile (1 km) of Al Ain Mall and 2 miles (3 km) of Al Ain Oasis Park. Al Ain National Museum and Lourans Arts are also within 3 miles (5 km).

What's nearby

  • Al Ain Mall - 4 min walk
  • Al Ain Oasis Park - 19 min walk
  • Sheikh Khalifa International Stadium - 4 min drive
  • United Arab Emirates University - 6 min drive
  • Al Ain Zoo - 11 min drive

Getting around

  • Al Ain (AAN) - 26 min drive

Restaurants

  • Chili's - 3 min walk
  • L’Eto - 8 min walk
  • ستاربكس - 6 min walk
  • Paul Cafe - 3 min walk
  • NANDO's Peri-Peri Restaurant - 6 min walk

About this property

TOP Ayla Grand Hotel

5-star luxury hotel perfect for exploring Al Ain
TOP Ayla Grand Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 389 square feet (36 square meters) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury TOP Ayla Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Al Ain hotel.

  • 1 building
  • 220 guestrooms or units
  • 6 levels
  • 2 coffee shops
  • Meeting rooms
  • 389 sq ft of conference space
  • 36 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
TOP Ayla Grand Hotel offers 220 accommodations with safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Al Naeem has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Russian, Spanish, Urdu

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • Covered extended parking on site (AED 300 per week)
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: AED 69 for adults and AED 50 for children
  • 1 restaurant and 2 coffee shops
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Elevator door width (inches): 41
  • Front entrance ramp
  • In-room accessibility
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TOP Ayla Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 69 for adults and AED 50 for children
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Covered extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at TOP Ayla Grand Hotel.

Property is also known as

Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
Ayla Grand Hotel
TOP Ayla Grand Hotel Hotel
TOP Ayla Grand Hotel Al Ain
TOP Ayla Grand Hotel Hotel Al Ain

TOP Ayla Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 133 reviews" "
Rating 8 - Good. 35 out of 133 reviews" "
Rating 6 - Okay. 8 out of 133 reviews" "
Rating 4 - Poor. 5 out of 133 reviews" "
Rating 2 - Terrible. 5 out of 133 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Githu, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice hotel, everything looks new, clean and well maintained. Staff are very friendly. It is basically right across Al Ain mall which means you have pretty much everything you need nearby without even driving. I would stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very difficult to find any fault with this hotel. Maybe better training of the breakfast staff. None of them understood how to make a tradition English cup of tea., but that is a minor issue. We enjoyed every minute of our stay. We would love to stay there again. Keep up the high standards!
Stayed 6 nights in Oct 2023

10/10 Excellent

Oladoyin, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Oct 2023

4/10 Poor

Mahmoud

Travelled with family
Disliked: Cleanliness, staff & service
Really disappointed with our experience at Ayla Grand Hotel. We found black and red mould in the bathroom (around the shower, bath and bathroom fittings) and a dirty scum around the bath plug - we raised this with a lady on reception who said she would arrange for someone to clean it whilst we were out, we returned and the bathroom was exactly as it was when we left. The room lacks the basic amenities that you would expect in a 5* hotel (for example; bath robe, coffee machine, conditioner, smart/streaming TV and an iron that steams). We were staying with our baby son, and the glass protection on the bedside tables were not secured and nearly fell on my son when lightly knocked - this is really unsafe. Ayla Grand has also clearly cut costs where possible, poor workmanship is evident - one sign of this was the bathroom sink which was nearly unusable due to the faucet being too short for the size of the sink. I’m concerned as we’re due to return to the hotel later this week, and I’d like to speak to someone from the management team to ensure that our experience is at least slightly improved.
Stayed 3 nights in Oct 2023

8/10 Good

Ameena

Stayed 1 night in Jul 2023

10/10 Excellent

KHARDIATA

8/10 Good

Jawhara

Stayed 1 night in May 2022

8/10 Good

Batool

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My stay at Ayla grand
It is more of a 4-star standard. The suite was nice. The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided. Empty plates and cutlery are provided at a cost.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
So bad check in
Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Stayed 1 night in Jun 2022

6/10 Okay

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay ok but the receptionist people wasn't that friendly and when I wanted my fiance's sisters and her brother in laws to stop by to visit they told me that only two guests at a time. I felt like they were treating me and my future wife and family badly. They told either i could have two guests or my fiance and I would have to check out right than and there!!!
Stayed 5 nights in Apr 2022