2/10 Terrible
David
Travelled with partner
15 Mar 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked this Hotel because Travelocity has a rating of 8.1, However this rating has to be false or fabricated by the Hotel. First the hotel is in a bad are, directly next to a correction facility/jail. Secondly, people are openly selling and using drugs in front of the Hotel. The Staff seems to allow questionable people (drug users) to just sit in the lobby on the couch and also has a sign to sell them food. We booked a non-smoking room, but smelled smoke and marijuana the entire evening. Third, even though they advertise that they have a breakfast, don’t even think about getting it, because there isn’t a breakfast. Lastly, the room was extremely noisy (banging all night) and I didn’t feel as though we were even safe at this hotel, I could barely sleep. I would never stay here again and actually booked at the Hampton less than a mile away; it was a night and day difference between the two Hotels. I would not recommend the Baymont to anyone visiting the Albany, NY (Latham, NY) area.