6/10 Okay
Thomas S
29 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The Good: The location of the property is good. There was also plenty of hot water for the shower which is a challenge for many Guatemalan hotels. It is just a block away from Parque Central. The Bad: The room was very small and just big enough for the bed. The hotel did offer to let me see another room. When it comes to the bed, you can touch the mattress through the fitted sheet and feel the metal springs in the bed. This is what I was sleeping on for four nights. The mattress should have been replaced several years ago. Three of the four nights I was there, people were making noise in the courtyard after 11 pm that was echoing into all the rooms. The night staff did nothing to stop the noise.
Thomas S
Stayed 4 nights in Feb 2024