See all properties
Save

Cleopatra Palace Hotel

4.0 star property
4-star beachfront resort near Fañabé Beach

Choose dates to view prices

Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Combined shower/tub, free toiletries, hair dryer, bidet
Treatment room
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFi
  • Restaurant
  • BarBarBar

Check out the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Popular LocationPlaya de las Américas10 min walk
  • Popular LocationLos Cristianos Beach15 min walk
  • Popular LocationVeronicas Strip19 min walk
  • AirportTenerife (TFS-Tenerife South)20 min drive

Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Pool
Hard Rock Hotel Tenerife
Pool
Breakfast included
All-inclusive
Spa
4.5 out of 5, Wonderful, (1003)
The price is CA $285
per night
CA $305 total
includes taxes & fees
30 May - 31 May
Hard Rock Hotel Tenerife

About the area

Arona

Beachfront retreat .Within a 10-minute walk of this Arona resort, you'll find Las Vistas Beach and Playa de las Américas. Siam Park and Fañabé Beach are also within 3 miles (5 km).
View more Resorts in AronaOpens in a new window

What's nearby

  • Playa de las Américas - 10 min walk
  • Los Cristianos Beach - 15 min walk
  • Veronicas Strip - 19 min walk
  • Golf Las Americas - 5 min drive
  • Siam Park - 6 min drive

Getting around

  • Tenerife South Airport (TFS) - 20 min drive

Restaurants

  • Hard Rock Cafe Tenerife - 1 min walk
  • Hacienda Miranda - 1 min walk
  • Cafetería Plaza - 3 min walk
  • Bianco Ristorante - 2 min walk
  • Fan Borondón - 6 min walk

About this property

Cleopatra Palace Hotel

4-star beachfront resort near Fañabé Beach
Cleopatra Palace Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Arona resort is smoke free.

  • 431 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1996
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Beach club (surcharge)
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 1000 reviews" "
Rating 8 - Good. 344 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach and the main shopping street.Will stay again on our visit around this Autumn.
Stayed 4 nights in Feb 2024

6/10 Okay

patrick

Liked: Cleanliness, staff & service
Stayed 9 nights in Jan 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Clive

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sadly, our recent stay did not go well - We have stayed at this hotel many times over the years and we have always been impressed and pleased with our stay. However, on this occasion there has been a major change in attitude of management and guest services - rude, not listening and unwilling to listen and not understanding and unwilling to understand. Certainly we were not treated as VIP and felt treated as Low Life - As a senior doctor and nurse, we were officially reprimanded by Guest services for celebrating my Birthday on the balcony at midnight - we were not noisy or drunk. My wife is Registered Blind in the UK and partially Deaf - this was not listened to or understood. The second day, after dinner in town for my Birthday, I was unwell coming home and needed to rest and lie down to fend off a bout of nausea - I have Crohn’s Disease which can cause nausea and sickness after eating - We were shouted out in the hotel and reprimanded for bad behaviour - We were not listened to about my Crohn’s Disease and not understood. Guest services stated repeatedly that it was ‘Not Their Concern’ !! They were only concerned about other guests. We were then quite abruptly asked to leave the hotel the morning after at 11am and told to pack and leave the room within 15 minutes - We were told Management had made this decision but we were not allowed to discuss this with management or guest services. We were escorted out of the hotel with our case and bags with nowhere to stay !!
Stayed 3 nights in Feb 2024

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Good breakfast and near local bars.
Great location in las americas, easy walking to edeje or los cristiamos. Breakfast buffet excellent with live piano music. Rooms ok but not brilliant compared to newer hotels. Many restaurants for lunch and evening meals nearby. Very expensive compared to other hotels los. Cristianos and las americas. Needs a loyalty for regular visitors.
Stayed 6 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Holiday
Lovely hotel & staff thoroughly enjoyed our December break. I would however like to have tea making facilities in the room ( just a suggestion)
Stayed 7 nights in Dec 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Nov 2023