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Cascades Mountain Resort, Ascend Hotel Collection

3.5 star property
Family-friendly 3.5-star hotel near Blue Ridge Mall

Choose dates to view prices

Photo gallery for Cascades Mountain Resort, Ascend Hotel Collection

Interior detail
Interior detail
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Dinner served, American cuisine
Reception
Reviews
6.8

Popular amenities

  • Hot tubHot tubHot tub
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the area

Map
201 Sugarloaf Road, Hendersonville, NC, 28792
  • Popular LocationBlue Ridge Mall3 min drive
  • Popular LocationSaint Paul Mountain Vineyards6 min drive
  • Popular LocationElijah Mountain Gem Mine10 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)12 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2/10 Good
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

8.1/10 Very good
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

7.2/10 Good
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Ramada by Wyndham Hendersonville
Breakfast included
Pet-friendly
Parking included
Free WiFi
3.8 out of 5, Good, (1002)
The price is CA $82
per night
CA $91 total
includes taxes & fees
5 Jun - 6 Jun
Ramada by Wyndham Hendersonville

About the area

Hendersonville

Close to airport.Within 3 miles (5 km) of this Hendersonville hotel, you'll find Blue Ridge Mall and Saint Paul Mountain Vineyards. Elijah Mountain Gem Mine is within 6 miles (10 km) and Jump Off Rock is within 9 miles (15 km).

What's nearby

  • Blue Ridge Mall - 3 min drive
  • Saint Paul Mountain Vineyards - 6 min drive
  • Jackson Park - 7 min drive
  • Elijah Mountain Gem Mine - 10 min drive
  • Jump Off Rock - 18 min drive

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • Chick-Fil-A - 16 min walk
  • McDonald's - 2 min drive
  • Cookout - 18 min walk
  • Taco Bell - 3 min drive
  • Binion's Roadhouse - 3 min drive

About this property

Cascades Mountain Resort, Ascend Hotel Collection

Family-friendly 3.5-star hotel near Blue Ridge Mall
As a guest of Cascades Mountain Resort, Ascend Hotel Collection, you'll find 3 spa tubs, a waterslide, an indoor pool, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 2100 square feet (195 square meters) and includes a conference center. A terrace, a vending machine, and a garden are also featured at the family-friendly Cascades Mountain Resort, Ascend Hotel Collection. Free self parking is available.

This 3.5-star Hendersonville hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Built in 1960
  • Deli
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Cascades Mountain Resort, Ascend Hotel Collection offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations and complimentary toiletries. Flat-screen televisions come with premium cable channels. Housekeeping is offered on request and change of towels can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 3 spa tubs
  • Children's pool
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathtub
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Cascades Mountain Resort, Ascend Hotel Collection Reviews

Reviews

6.8
Rating 10 - Excellent. 269 out of 1001 reviews" "
Rating 8 - Good. 245 out of 1001 reviews" "
Rating 6 - Okay. 204 out of 1001 reviews" "
Rating 4 - Poor. 160 out of 1001 reviews" "
Rating 2 - Terrible. 123 out of 1001 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stacy

Stayed 1 night in Feb 2024

6/10 Okay

Antonio

Stayed 1 night in Feb 2024

2/10 Terrible

Marty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Phillip

Disliked: Staff & service, property conditions & facilities, room comfort
Has potential but the indoor pool is not heated, none of the 3 hot tubs work, the pool is cloudy, the showers in the rooms dont get hot, the restaurant and bar are not in service, theres no breakfast in the morning, and its rundown.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Stayed 1 night in Feb 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Joe

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Owners givung up on this hotel
This place was amazing! Now its a shell of itself. All amenities are gone, breakfast, gym,hot tub. Only the pool is available and not very well kept at that. This last and final stay ever for me and my family they even cut the cable package to basic cable. So cheap and run down. They will say because of covid they cannot find any help, this is laughable. What does lack of employees have to do with putting generic coffee creamer in the coffee mate comtainer? Yeah i seen it personally. And the ripped up lobby couches have been on back order for 3 years now🤔 Like i said we will not say here again. Shouldn't have after we had to change room because all the roaches last stay. So shame on me!
Stayed 1 night in Feb 2024

4/10 Poor

Dave

Stayed 1 night in Jan 2024

10/10 Excellent

Weidy

Stayed 1 night in Jan 2024

6/10 Okay

DIANA

Not as advertised
Wi-Fi, hot tub, and gym unavailable for use for several months we realized after arriving and reading reviews. In room fridge did not cool - we were offered an ice bucket to compensate. Has a
Stayed 2 nights in Dec 2023