2/10 Terrible
Randy
Travelled with family
7 Jun 2024
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in the lady at the front desk was very friendly. It was very warm in the lobby area and they had isolating fans all over, the carpet was very warn. Also the pool was closed. Don't know the reason it was closed, but they were still waiting on the health inspector to come and inspect the pool so they could open it back up. Our first room assigned was filthy. It was very dusty and the desk was sticky. Don't think the cleaning crew wiped anything down. The carpet had several stains and we noticed a molding area in the ceiling corner. The bathroom floor was also filthy. You could tell it had not been swept or mopped. There was hair behind the door and around the toilet area. We complained and give a different room. The second room was no better. There was dust on the microwave and counters. The bathroom floor was dirty also. We also found a pair of mens underwear next to the bed. The bed skirt was half way on. Our final straw was finding a pair of mens underwear on the floor next to the bed. We complained again and was given a refund. We DO NOT recommend Wingate Hotel in Ashland, Ohio!
Randy
Stayed 1 night in Jun 2024