Embassy Suites by Hilton Austin Arboretum

3.5 star property
Hotel near Arboretum at Great Hills Mall in Austin

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Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Indoor pool, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast and dinner served
Lobby
Reviews
7.6

Good

Popular amenities

  • Restaurant
  • Parking available
  • Breakfast included
  • Hot tubHot tubHot tub
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Popular LocationArboretum at Great Hills Mall20 min walk
  • Popular LocationAustin FC Stadium4 min drive
  • Popular LocationJ. J. Pickle Research Campus5 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)21 min drive

Room options

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

10/10 Exceptional
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

7.6/10 Good
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (2 Rooms)

8.9/10 Excellent
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds (2 Rooms)

7.5/10 Good
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Allergy Friendly (Pure)

8.6/10 Very good
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (2 Rooms)

8.9/10 Excellent
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

8.4/10 Very good
  • 53 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds (2 Rooms)

7.7/10 Good
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Austin

Gateway stay.Your stay at this Gateway hotel places you within 3 miles (5 km) of Arboretum at Great Hills Mall and J. J. Pickle Research Campus. Main Event Entertainment is within 6 miles (10 km) and University of Texas at Austin is within 9 miles (15 km).

What's nearby

  • Arboretum at Great Hills Mall - 20 min walk
  • Austin FC Stadium - 4 min drive
  • J. J. Pickle Research Campus - 5 min drive
  • St. David's North Austin Medical Center - 6 min drive
  • University of Texas at Austin - 11 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 28 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • Starbucks - 14 min walk
  • Panera Bread - 8 min walk
  • The Cheesecake Factory - 17 min walk
  • Dave & Buster's - 6 min walk
  • Lupe Tortilla - 16 min walk

About this property

Embassy Suites by Hilton Austin Arboretum

Hotel near Arboretum at Great Hills Mall in Austin
Embassy Suites by Hilton Austin Arboretum offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 1959 square feet (182 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Arboretum also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this Austin hotel.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 1959 sq ft of conference space
  • 182 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Manager's reception (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Art supplies
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1006 reviews" "
Rating 8 - Good. 221 out of 1006 reviews" "
Rating 6 - Okay. 165 out of 1006 reviews" "
Rating 4 - Poor. 121 out of 1006 reviews" "
Rating 2 - Terrible. 86 out of 1006 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mackenzie

Stayed 2 nights in Mar 2024

2/10 Terrible

JULIETA

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Majed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty cereals on the floor , two towels only , sofa bed was broken and when you sit on the sofa you sink , the furniture was so dirty . When you open Faucet water gushes from under the sink
Stayed 1 night in Mar 2024

4/10 Poor

Rosemary

Disliked: Staff & service
We had an awful time here. We stayed two nights, 4 adults. They put us in a one room king suite even though we had booked a double. Contacted the property and they had no doubles available. They did offer us a one night refund which was okay but on our first night we were stuck next to some very loud young girls. They refused to turn off their music and they were up most of the night. Staffing didn’t do anything about it. Also with 4 adults, we only got 2 towels and one pillow in the pull out couch. I asked for more and they just took the same two towels and brought two more. Overall, the only good thing about this place was the breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options! We enjoyed the happy hour also. Had a few drinks before leaving for a concert!! Front desk lady was very kind. I recommend staying at Embassy suites! We stayed in Dallas,and now Austin! Both met our expectations! You just can't beat made to order omelettes,hot cakes, sausage and other varieties of breakfast options! Very good!!
Stayed 1 night in Feb 2024

8/10 Good

Emmanuel

Stayed 1 night in Feb 2024

4/10 Poor

william

Disliked: Amenities, property conditions & facilities
Only 1 working elevator in a large hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Yu

Stayed 1 night in Feb 2024

6/10 Okay

Phillip

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bad elevator
Room was ok but only one elevator was working and it was extremely slow.
Stayed 3 nights in Feb 2024