Save

Hotel Metropol Basel

4.0 star property
4-star hotel near Basel Zoo

Choose dates to view prices

Photo gallery for Hotel Metropol Basel

Reception
Exterior detail
Double Room (First)
Free toiletries, hair dryer, slippers, towels
Comfort Single Room
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Parking availableParking availableParking available
  • GymGymGym
  • 24/7 front desk24/7 front desk24/7 front desk
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
Elisabethenanlage 5, Basel, 4002
  • Popular LocationBasel Zoo8 min walk
  • Popular LocationBasler Muenster13 min walk
  • Popular LocationCongress Center Basel3 min drive
  • AirportBasel (BSL-EuroAirport)17 min drive

Room options

Double Room (First)

10/10 Exceptional
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room (Style)

8.9/10 Excellent
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Comfort Double Room

10/10 Exceptional
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Single Room

9.5/10 Exceptional
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

Similar properties

About the area

Basel

Sankt Alban stay.Within a 15-minute walk of this Sankt Alban hotel, you'll find Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 miles (3 km).

What's nearby

  • Basel Zoo - 8 min walk
  • Basler Muenster - 13 min walk
  • Marktplatz - 17 min walk
  • Congress Center Basel - 3 min drive
  • St. Jakobshalle - 4 min drive

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 18 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪ViCAFE - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Metropol Basel

4-star hotel near Basel Zoo
Hotel Metropol Basel offers its guests a 24-hour fitness center, multilingual staff, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metropol Basel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Basel hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 8 levels
  • Built in 1980
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel Metropol Basel offers 46 accommodations with safes and complimentary newspapers. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, French, German

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: CHF 30 per person
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Self parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 462 reviews" "
Rating 8 - Good. 188 out of 462 reviews" "
Rating 6 - Okay. 42 out of 462 reviews" "
Rating 4 - Poor. 12 out of 462 reviews" "
Rating 2 - Terrible. 5 out of 462 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alastair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Desmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very centrally located and easy to go to everywhere. Close to the main train station.
Stayed 2 nights in Dec 2023

6/10 Okay

Joanne, Fenwick

Stayed 2 nights in Dec 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fit for my purposes as. Convenient and near to transport. Would definitely stay here again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Wai Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Deirdre, Belle Harbor

Liked: Cleanliness, amenities, property conditions & facilities
The entrance is up a flight of stairs, so be prepared if you have heavy suitcases. There is no one available to help.
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Clean & comfortable room. Breakfast very basic. Superb central location.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, basic room- comfy mattress, very clean and cozy. Great location right by the train station.
Stayed 3 nights in Oct 2023

8/10 Good

Miu Hang

Stayed 1 night in Oct 2023