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Santiago Apartments Bilbao

3.5 star property
3.5-star aparthotel near Guggenheim Museum Bilbao

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Photo gallery for Santiago Apartments Bilbao

Interior
1 bedroom, in-room safe, desk, soundproofing
1 bedroom, in-room safe, desk, soundproofing
Interior
Restaurant
Reviews
8.0

Very good

Popular amenities

  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Outdoor spaceOutdoor spaceOutdoor space
  • RestaurantRestaurantRestaurant

Explore the area

Map
Licenciado Poza street, 12, Bilbao, Vizcaya, 48011
  • Popular LocationPlaza Moyua5 min walk
  • Popular LocationGuggenheim Museum Bilbao11 min walk
  • Popular LocationSan Mames Stadium12 min walk
  • AirportBilbao (BIO)13 min drive

Room options

View all photos for One Bedroom Apartment for 2 people

1 bedroom, in-room safe, desk, soundproofing

One Bedroom Apartment for 2 people

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Apartment for 4 people

1 bedroom, in-room safe, desk, soundproofing

One Bedroom Apartment for 4 people

10/10 Exceptional
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment for 3 people

1 bedroom, in-room safe, desk, soundproofing

Two Bedroom Apartment for 3 people

10/10 Exceptional
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Room
Bilbao City Center by abba Suites
Kitchen
Washer
Dryer
Pet-friendly
4.9 out of 5, Exceptional, (182)
The price is CA $212
per night
CA $233 total
includes taxes & fees
12 Jun - 13 Jun
Bilbao City Center by abba Suites

About the area

Bilbao

Bilbao City Centre stay.Within a 15-minute walk of this Bilbao City Centre aparthotel, you'll find Guggenheim Museum Bilbao and San Mames Stadium. Ensanche and Galeria Bay Salt are also within half a mile (1 km).
View more Aparthotels in BilbaoOpens in a new window

What's nearby

  • Plaza Moyua - 5 min walk
  • Guggenheim Museum Bilbao - 11 min walk
  • San Mames Stadium - 12 min walk
  • Euskalduna Conference Centre and Concert Hall - 13 min walk
  • Plaza Nueva - 17 min walk

Getting around

  • Indautxu Station - 4 min walk
  • Bilbao Zabalburu Station - 10 min walk
  • Bilbao Airport (BIO) - 13 min drive

Restaurants

  • Hola bar - 2 min walk
  • Bar Gure - 2 min walk
  • Eme - 3 min walk
  • Serantes II - 3 min walk
  • The Boar - 3 min walk

About this property

Entire place

Santiago Apartments Bilbao

3.5-star aparthotel near Guggenheim Museum Bilbao
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour health club, a rooftop terrace, and multilingual staff are also featured at Santiago Apartments Bilbao. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Bilbao aparthotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 7 levels
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Santiago Apartments Bilbao offers 35 accommodations with espresso makers and safes. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 16.5 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Bidet
  • Hair dryer

Living spaces

  • Living room

Entertainment

  • Flat-screen TV
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Turndown service

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center

Things to do

  • 24-hour health club
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 35 rooms
  • 7 floors
  • 1 building

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 16.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Edificio Santiago
Edificio Santiago Apartment
Edificio Santiago Apartment Bilbao
Edificio Santiago Bilbao
Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Aparthotel
Apartamentos Turísticos Edificio Santiago Aparthotel Bilbao
Apartamentos Turísticos Edificio Santiago Bilbao
Edificio Santiago
Santiago Apartments Bilbao Bilbao
Santiago Apartments Bilbao Aparthotel
Santiago Apartments Bilbao Aparthotel Bilbao

Santiago Apartments Bilbao Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 47 reviews" "
Rating 8 - Good. 17 out of 47 reviews" "
Rating 6 - Okay. 8 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn, Georgetown

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I barely review any hotel but this one was a great find. EXCELLENT LOCATION! You can walk to the Guggenheim or many many restaurants around.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Way Overpriced Pension
Equivalent to a U.S. Extended Stay, double the price, but more like a 1 star Spanish pension in accommodations. Beyond the 2 non-functional lights, the crappy waterboard bed, cramped time-capsule shower, white-stained couch, and skid marks on the wall, I withhold recommendation unless your looking for Section 8 housing while visiting the museum. Ripoff unless you get this somehow under a hundred - and even then you’ll still have all the above to luxuriate in.
Stayed 1 night in May 2023

10/10 Excellent

Jane Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at reception were extremely helpful and friendly.
Stayed 6 nights in Jul 2023

10/10 Excellent

Xavier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

nancy, Alicante

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, few blocks from Guggenheim, minutes walk to old town, parking right under ground. Front desk check in efficient. The unit could use a refresh but for the price and space of the unit a value in spend.
Stayed 1 night in Sep 2021

10/10 Excellent

Lerner, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

EJ

Disliked: Staff & service, property conditions & facilities
Unforgivable Rudeness from Staff Member
The stay started on the wrong foot before I even arrived. When I booked, I was told I would have to pay upon arrival. However, the hotel charged me for the reservation a week early without alerting me first. That was not ok and I let them know, but wanted to give them a chance based on the stay. After check in, I went to the apartment and checked the layout to choose which room would go to the rest of my family before they arrived. In the smaller room, I noticed that a lamp was unplugged. As I got closer, I noticed that its cover was broken. Since an eleven year-old would have been in the room, I didn't want there to be any confusion about the damage, so I immediately took a picture and went to notify the front desk agent, less than 5 minutes after he had given me the key. When I showed him the picture, he actually had the nerve to accuse me of breaking it myself. He said that since the cleaning staff had already cleaned the room and didn't report it, it must have been done after. I couldn't believe it. Instead of causing a scene, I just told him to let me know what the staff said and went back to my room. I'm still in shock. Because of that, I went back up and documented all that was wrong with the space and there was a lot: loose and broken handles. The shower was also too tight. I felt scared to touch anything for fear of being blamed. He ruined our stay. The sad bit is that the other staff could have been nicer, but he poisoned our experience. We will never return.
Stayed 3 nights in Jun 2018

4/10 Poor

Graeme, Sydney, Australia

Disliked: Property conditions & facilities, room comfort
Edificio Santiago apartments
This apartment hotel was very disappointing. The carpets were stained and needed replacing, the curtains ditto, the lounge was 10 years past its use by date, The whole apartment could do with a paint (marks on the walls) and to be honest requires a complete makeover! The table top was not fixed to the base so nearly ended up wearing our breakfasts! Not worth 200 euros (plus taxes) a night. Should have stayed in a smart hotel for less cost.

10/10 Excellent

Mohana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilbao is a great city, just the right size to explore by foot.

4/10 Poor

Aussie, Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not what it was
Have stayed in it previously, but it has come way down from what it used to be.