2/10 Terrible
Mary
Travelled with family
14 Mar 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay at this hotel. First of all, smoking is permitted in the casino on the first floor therefore everything smells like a 20 year old ashtray. We were there for 5 nights and they never once cleaned our room. Upon arrival, we had to call housekeeping because our beds were made with wet sheets, they re-made them with damp sheets and damp blankets. The pictures look nice but the place is a dump. We paid extra for a balcony view of the waterfront, instead it was a view of a parking garage. If you are traveling with anyone under the age of 21 they literally CANNOT GO ANYWHERE without you. My 19 year old daughter and her 19 year old boyfriend (who we were visiting at the Airforce Base) couldn't walk to the pool without my escort. They couldn't even eat in the restaurants without me. This was a terrible experience and a disgusting hotel.