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Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property
Hotel near Utilita Arena Birmingham in Birmingham

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Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Bar (on property)
Breakfast, lunch and dinner served
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Popular LocationThe Mailbox9 min walk
  • Popular LocationUtilita Arena Birmingham10 min walk
  • Popular LocationBullring & Grand Central12 min walk
  • AirportBirmingham (BHX)33 min drive

Room options

Standard Room, 1 King Bed

9/10 Wonderful
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed

  • Sleeps 2
  • 1 Twin Bed

Room, 1 King Bed, Business Lounge Access

9.2/10 Wonderful
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9/10 Excellent
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Accessible

10/10 Exceptional
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

8.9/10 Excellent
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Birmingham

City center stay.Within a 10-minute walk of this Birmingham City Centre hotel, you'll find The Mailbox and Utilita Arena Birmingham. Bullring & Grand Central and Broad Street are also within 2 miles (3 km).

What's nearby

  • International Convention Centre - 6 min walk
  • The Mailbox - 9 min walk
  • Utilita Arena Birmingham - 10 min walk
  • Bullring & Grand Central - 12 min walk
  • Broad Street - 14 min walk

Getting around

  • Library Tram Stop - 3 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Cote Restaurant - ‬7 min walk
  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Elio Cafe - ‬5 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

Hotel near Utilita Arena Birmingham in Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 7438 sq ft of conference space
  • 691 sq m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre, an IHG Hotel offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 21.00 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 16.95 for adults and GBP 16.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from February 28 2024 to December 15 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 21.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1008 reviews" "
Rating 8 - Good. 311 out of 1008 reviews" "
Rating 6 - Okay. 89 out of 1008 reviews" "
Rating 4 - Poor. 54 out of 1008 reviews" "
Rating 2 - Terrible. 35 out of 1008 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

emma

Stayed 1 night in Mar 2024

8/10 Good

Parus

Liked: Staff & service, amenities, property conditions & facilities
Regular go to hotel for when in Birmingham, only disappointment this time was even though we waited to check in at 3pm as rooms were not ready one of the rooms hadn't even been cleaned and was given to us. Another room was organised but not really the best of starts.
Stayed 2 nights in Mar 2024

2/10 Terrible

Karen

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Parking was awful, rooms dated and scruffy, lounge was limited snacks and dated.

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
I booked club so I would have a quiet place to sit and work with a glass of wine in the early evening - but club lounge was closed. I only discovered when I checked in. Room was good and breakfast was nice. I was hoping to eat at the bar/restaurant but surprised and disappointed that despite its eco credentials it only had one vegan meal on the menu and that was a salad.
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from a lack of parking instructions and clarity, what you'd expect from a Crowne Plaza.
Stayed 1 night in Dec 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Good, but could be better
Rooms clean, check in good. Some training on bar needed. Lifts still not all working after 6 months! Renovation work on rooms started about 915am meaning no lie in and use of late check in, could have been worked around better
Stayed 1 night in Feb 2024

10/10 Excellent

Naseem

Stayed 2 nights in Feb 2024

8/10 Good

Aaron

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024