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Lancaster House

4.0 star property
Family-friendly 4-star hotel near Hacienda Santa Barbara Mall

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Photo gallery for Lancaster House

Outdoor spa tub
Courtyard
Exterior
Down comforters, pillowtop beds, minibar, in-room safe
Daily buffet breakfast (USD 10 per person)
Reviews
8.4

Very good

Popular amenities

  • Restaurant
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Hot tub
    Hot tubHot tub
  • Kitchen
    KitchenKitchen

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Popular LocationUnicentro Bogotá4 min drive
  • Popular LocationHacienda Santa Barbara Mall5 min drive
  • Popular LocationAndino Shopping Center7 min drive
  • AirportBogotá (BOG-El Dorado Intl.)36 min drive

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 84 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Front of property
Tequendama Suites Bogota
Spa
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (998)
The price is CA $103
per night
CA $103 total
includes taxes & fees
2 Jul - 3 Jul
Tequendama Suites Bogota

About the area

Bogotá

Usaquén stay.Your stay at this Usaquén hotel places you within 2 miles (3 km) of La Castellana National Theater and Virrey Park. World Trade Center and Hacienda Santa Barbara Mall are also within 3 miles (5 km).

What's nearby

  • Unicentro Bogotá - 4 min drive
  • Hacienda Santa Barbara Mall - 5 min drive
  • Park 93 - 5 min drive
  • Andino Shopping Center - 7 min drive
  • Virrey Park - 7 min drive

Getting around

  • Estación Usaquén Station - 11 min drive
  • San Antonio Station - 18 min drive
  • El Dorado Intl. Airport (BOG) - 36 min drive

Restaurants

  • ‪Viva la Vida - ‬5 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪Indian Palace - ‬12 min walk
  • ‪J&R - ‬9 min walk

About this property

Lancaster House

Family-friendly 4-star hotel near Hacienda Santa Barbara Mall
Lancaster House offers its guests a full-service spa, a 24-hour health club, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes a conference center. A sauna, spa services, and a library are also featured at the family-friendly Lancaster House. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. A complete renovation of Lancaster House was completed in 2019.

This 4-star Bogotá hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1996
  • Karaoke
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters. LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

Languages

English, French, Hebrew, Hungarian, Spanish

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Highchair
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Separate living room
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 4 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 10 for adults and USD 10 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • Bike parking
  • Billiards/pool table
  • Full-service spa
  • Karaoke
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Elevator door width (inches): 13
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 35
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Portable fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Stovetop

More

  • Desk
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 35 per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 4 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Lancaster House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1003 reviews" "
Rating 8 - Good. 259 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 68 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and walkable
Stayed 1 night in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Elba

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The hotel is ok. Could be better.
Stayed 9 nights in Feb 2024

10/10 Excellent

Ruben, Cypress

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are outstanding. My preffered hotel each time i am in Bogota.
Stayed 1 night in Feb 2024

6/10 Okay

Carmen

Travelled with family
Liked: Staff & service
It can improve
The stay was ok. There were some issues with the shower and the tub was not very clean.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lord Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, nice sauna there. I had a business partner visit me for a meeting which would go until late but guests are only allowed until 10pm, which was a bit inconvenient so I decided to checkout the same night and we went to his place.
Stayed 1 night in Feb 2024

10/10 Excellent

Fanny

Stayed 3 nights in Feb 2024

8/10 Good

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good experience: the hotel staff and accommodations were great!. Specially Alejandro at breakfast every morning. The food selection and flavor were very good. I’ll definitely be back!
Stayed 3 nights in Feb 2024

10/10 Excellent

Judith

Liked: Property conditions & facilities, room comfort
Helpful
The breakfast, the staff all were enjoyable and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As my home
As always very good
Stayed 1 night in Feb 2024