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Emporium Hotel South Bank

5.0 star property
5-star luxury hotel near Brisbane Convention and Exhibition Centre

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Photo gallery for Emporium Hotel South Bank

Outdoor pool, sun loungers
Twin Room, River View
4 bars/lounges
Suite, 1 King Bed, River View
Designer toiletries, hair dryer, bathrobes, slippers
Reviews
9.6

Exceptional

Popular amenities

  • Spa
  • Restaurant
  • Breakfast available
  • Pool
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • Popular LocationSouth Bank Parklands2 min walk
  • Popular LocationBrisbane Convention and Exhibition Centre9 min walk
  • Popular LocationTreasury Casino19 min walk
  • AirportBrisbane, QLD (BNE)27 min drive

Room options

View all photos for Suite (Exquisite)

Minibar, in-room safe, desk, soundproofing

Suite (Exquisite)

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, River View

Premium Studio Suite, 1 King Bed, River View

Premium Studio Suite, 1 King Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite

Frangipani Suite

Frangipani Suite

  • 145 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Side Cabana Suite

Pool Side Cabana Suite

Pool Side Cabana Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban Vista)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Urban Vista)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Suite - Vista)

Twin Room, 2 Single Beds (Suite - Vista)

Twin Room, 2 Single Beds (Suite - Vista)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Vista)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Vista)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, River View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, River View

Twin Room, River View

Twin Room, River View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Emporium)

Minibar, in-room safe, desk, soundproofing

Suite (Emporium)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
W Brisbane
Pool
Spa
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (767)
The price is CA $313
per night
CA $344 total
includes taxes & fees
1 Jul - 2 Jul
W Brisbane

About the area

Brisbane

South Brisbane stay.Within a 15-minute walk of this South Brisbane hotel, you'll find South Bank Parklands and Brisbane Convention and Exhibition Centre. Roma Street Parkland and Suncorp Stadium are also within 2 miles (3 km).

What's nearby

  • South Bank Parklands - 2 min walk
  • Brisbane Convention and Exhibition Centre - 9 min walk
  • Queensland Performing Arts Centre - 10 min walk
  • Treasury Casino - 19 min walk
  • XXXX Brewery - 4 min drive

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪Tippler's Tap - ‬2 min walk
  • ‪The Terrace - Emporium Hotel South Bank Brisbane - ‬1 min walk
  • ‪Belle Époque - ‬1 min walk
  • ‪Hop & Pickle - ‬2 min walk
  • ‪Guzman Y Gomez - ‬3 min walk

About this property

Emporium Hotel South Bank

5-star luxury hotel near Brisbane Convention and Exhibition Centre
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

  • 140 guestrooms or units
  • 2 dining venues
  • 4 bars or lounges
  • 4413 sq ft of conference space
  • 410 sq m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (AUD 50 per night)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily: AUD 42 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 28 2024 to June 21 2024 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per night
  • Cash Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Maximum attendees: 20.
    Contactless check-out is available.

The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 831 out of 987 reviews" "
Rating 8 - Good. 102 out of 987 reviews" "
Rating 6 - Okay. 27 out of 987 reviews" "
Rating 4 - Poor. 16 out of 987 reviews" "
Rating 2 - Terrible. 11 out of 987 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ragavan

Stayed 2 nights in Mar 2024

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, easily accessible for restaurants and activities
Stayed 1 night in Mar 2024

10/10 Excellent

Duygu

Stayed 1 night in Mar 2024

8/10 Good

Wen

Liked: Property conditions & facilities
the service team are very slow and we couldn't get two bathropes from the hotel service .......
Stayed 3 nights in Mar 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Gregg, BIRMINGHAM

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, clean, comfortable, convenient
Fantastic place to stay! The customer service is outstanding. Every person from beginning to end was extremely friendly, attentive, and went above and beyond. The rooms are large, clean, and comfortable. Beds are comfortable and we slept well. The hotel itself is very modern and chic. Location is amazing, the area has lots to do and see. Public transport - train and buses are so so very close and ferry a few minute walk. The infinity pool is gorgeous and amenities such as the sauna, steam room, and cold Plunge were a lovely bonus. Highly recommend and I would absolutely stay here again! Also, huge shout out to the incredible concierge. I left a sentimental object at a restaurant across the street and only realized once I had checked out and had left the city for a couple nights. I was so heartbroken when it happened. Someone from the concierge team (Feb 28 2024) was able to go to the restaurant and get my item and they held it for me until I was back in Brisbane a couple nights later. I am so so grateful for the emporium concierge team and they truly went above and beyond to reunite me with my item. I wish I could personally thank the person who saved the day. Thank you so much!
Infinity Pool view with city
Stayed 2 nights in Feb 2024

10/10 Excellent

TRACY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely rooms and fab rooftop pool.
Stayed 1 night in Feb 2024

10/10 Excellent

Maryanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly can’t think of anything negative to say about our stay. We enjoyed every aspect of The Emporium and will definitely be staying again in the very near future. A shout to all the staff… all were brilliant to deal with :-)
Stayed 1 night in Feb 2024

10/10 Excellent

Alice

Stayed 2 nights in Feb 2024