6/10 Okay
Gloria
Travelled with partner
2 Jan 2024
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front reception staff were very friendly and accommodating. The hotel is located in an area where you can walk to many tourist sites, cafes, and shopping areas. 10/10. So, the room was not clean, the toilet had a paper seal that it was cleaned. I removed it and the bowl had poop, and urine drippings on the seat and hair. The shower has green something on the tile and glass doors. The towels were about 15 years old, and we're very stained. The sheets were very old and thinning out. The bed cover and decorative pillows were torn and also old. They could not hold the shape. I removed them off the bed. The walls had markings on it, all over. The refrigerator had old crumbs inside and it was dirty. The safe in the room was not secured to the wall or anyplace, you could pick it up and walk away with it. The bolt to the door was missing, a hole in the door. I debated leaving, however we had so much luggage and had already began to unpack. I'm sure if I would have notified the front desk they would have taken care of the issues but I didn't want to be the type of guest that complains. At the same time I could have given them the opportunity to clean the room. The hotel is nice, perfect location. I do recommend staying here, but do check your room before settling in.
Gloria
Stayed 3 nights in Dec 2023