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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel near Medieval Times, connected to a shopping center in Buena Park

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Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Standard Room, 2 Queen Beds, Non Smoking
Outdoor pool, sun loungers
Interior entrance
Free daily continental breakfast
Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Reviews
6.0

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included
  • 24/7 front desk24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Buena Park, CA
  • Popular LocationMedieval Times13 min walk
  • Popular LocationKnott's Berry Farm2 min drive
  • Popular LocationKnott's Soak City Water Park3 min drive
  • AirportOrange County, CA (SNA-John Wayne)22 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

8/10 Very good
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Front of property
The Buena Park Hotel & Suites
Pool
Hot tub
Parking included
Free WiFi
3.7 out of 5, Good, (385)
The price is CA $146
per night
CA $169 total
includes taxes & fees
28 Jun - 29 Jun
The Buena Park Hotel & Suites

About the area

Buena Park

In entertainment district.Within 2 miles (3 km) of this Buena Park hotel, you'll find Medieval Times and Knott's Berry Farm. Knott's Soak City Water Park is within 2 miles (3 km) and Disneyland® Resort is within 9 miles (15 km).

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Disneyland® Resort - 9 min drive
  • Disney California Adventure® Park - 17 min drive

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Grub Food Court - ‬5 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪In-sit Coffee - ‬5 min walk
  • ‪Denny's - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel near Medieval Times, connected to a shopping center in Buena Park
SureStay Hotel by Best Western Buena Park Anaheim offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at SureStay Hotel by Best Western Buena Park Anaheim. Free self parking is available.

Smoking is allowed in designated areas at this Buena Park hotel.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Buena Park hotel provides complimentary wireless Internet access. 37-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Things to do

  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

6.0
Rating 10 - Excellent. 198 out of 1000 reviews" "
Rating 8 - Good. 195 out of 1000 reviews" "
Rating 6 - Okay. 200 out of 1000 reviews" "
Rating 4 - Poor. 154 out of 1000 reviews" "
Rating 2 - Terrible. 253 out of 1000 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Jingyi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights. There's construction going on. We were woke up 6 in the morning. There's hair everywhere. The service was terrible.
Stayed 3 nights in Mar 2024

6/10 Okay

Kennedy

Disliked: Staff & service, property conditions & facilities
Everything was fine until checkout. The gentleman at the front desk said I owed $48 but I was a prepay and the gentleman who checked us in never stated we’d have additional fees. In addition, I left my kindle in the room, called and they said they didn’t have it even tho I can track it and it’s still in the hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

Dolores

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was a place for prostitution and sketchy individuals. My family and I did not feel safe or comfortable during our stay. Also the breakfast meal was unacceptable.
Stayed 2 nights in Mar 2024

6/10 Okay

Rhiana

Stayed 2 nights in Mar 2024

8/10 Good

Linda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
SureStay Review-Charlotte
The room was very comfortable in general and parking was convenient. My only issues were that my "do not disturb sign was removed, the refreshing of towels was never the same, one day I only had two bath towels and nothing else. I used the microwave in the lobby office, but would have been more convenient to have one in each room.
Stayed 4 nights in Mar 2024

4/10 Poor

Sarai

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had very little furniture which made it very hard for us to avoid putting things on the dirty floor.
Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

MARCO

Business traveller
Stayed 4 nights in Feb 2024

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There wasn’t breakfast like they announced, nothing hot; no waffles to do. The time is just 2 hours and the space is for around 10 people max at the same time. In 30 there’s no breakfast and the just wait until there’s nothing and don’t restocks for other guests. Overall is clean and nice to stay; we’ve stay at the suite 2 bedrooms connected.
Stayed 2 nights in Feb 2024