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The Riverside House Hotel

3.5 star property
3.5-star Georgian hotel with free WiFi

Choose dates to view prices

Photo gallery for The Riverside House Hotel

Honeymoon Suite
Exterior
Exterior
Indoor wedding
Free toiletries, hair dryer, towels
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP
  • Popular LocationRoyal Worlington & Newmarket Golf Club2 min drive
  • Popular LocationMildenhall Stadium10 min drive
  • Popular LocationNewmarket Racecourse15 min drive
  • AirportLondon (STN-Stansted)51 min drive

Room options

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout drapes

Family Room

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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3.1 out of 5, (179)
The price is CA $93
per night
CA $112 total
includes taxes & fees
28 May - 29 May
The Bell Hotel

About the area

Mildenhall

In shopping district.Stay at this Bury St Edmunds hotel and you'll be within half a mile (1 km) of Mildenhall and District Museum and 2 miles (3 km) of Royal Worlington & Newmarket Golf Club. Mildenhall Stadium and West Stow Country Park and Anglo Saxon Village are also within 6 miles (10 km).

What's nearby

  • Mildenhall and District Museum - 5 min walk
  • Royal Worlington & Newmarket Golf Club - 2 min drive
  • Mildenhall Stadium - 10 min drive
  • Newmarket Racecourse - 15 min drive
  • High Lodge Visitor Centre - 21 min drive

Getting around

  • Kennett Station - 9 min drive
  • Stansted Airport (STN) - 52 min drive

Restaurants

  • McDonald's - 4 min drive
  • The Kings Head - 5 min drive
  • Angels Cafe - 3 min drive
  • Maids Head - 7 min walk
  • The Olde Bull Inn - 3 min drive

About this property

The Riverside House Hotel

3.5-star Georgian hotel with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Riverside House Hotel also features a terrace, a garden, and coffee/tea in a common area. Self parking is free.

This 3.5-star Bury St Edmunds hotel is smoke free.

  • 15 guestrooms or units
  • 4 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
The Riverside House Hotel offers 15 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: GBP 9.95 for adults and GBP 9.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.95 for adults and GBP 9.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

The Riverside House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 278 reviews" "
Rating 8 - Good. 73 out of 278 reviews" "
Rating 6 - Okay. 20 out of 278 reviews" "
Rating 4 - Poor. 5 out of 278 reviews" "
Rating 2 - Terrible. 4 out of 278 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Princess

Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Jan 2024

10/10 Excellent

James, Dallas

Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Laura, the waitress, was wonderful, polite, helpful, courteous, pleasant.
Stayed 2 nights in Dec 2023

2/10 Terrible

Stuart

Disliked: Cleanliness, property conditions & facilities, room comfort
Loud music, grubby hotel
Had the Hotel contacted me when I booked a room and told me there would be loud music playing until gone midnight, which was then replaced by the banging of the lift, I certainly would not have booked, The hotel is Eco Friendly due to the lack of working light bulbs,The furniture had more chips than McDonaldsThe room was supposedly the "Honeymoon suite" but I'm guessing the divorce rate locally had gone up after spending the night in this grubby, tatty overpriced room When I booked out the very non-professional staff member sat un his overcoat and scarf, didn't enquire how my stay was, only good point, the breakfast was good quality
Dirty tired furniture
Dirty stained carpet
missing handles
hole in wall with electric cables on view
Stayed 1 night in Dec 2023

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
No welcome on arrival. There was very short notice of a Christmas party so the night was very loud up until 12.30am. No acknowledgment on departure. The room was full of cobwebs on the ceiling and the breakfast room was very cold. The bed and pillows were also not that comfy. Overall the hotel was very tired.
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff, service, and accommodations was excellent and walking distance to restaurants and grocery stores. Will definitely stay there again.
Stayed 8 nights in Nov 2023

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Amazing Food
Great hotel. Amazing food and located perfectly for my work. This is my 4th visit this year with my 5th already booked...... No complaints from me just a thanks to the team for looking after me while I am with you.
Stayed 1 night in Oct 2023