Hilton Cairns

5.0 star property
5-star luxury hotel near Reef Fleet Terminal

Choose dates to view prices

Photo gallery for Hilton Cairns

Outdoor pool, sun loungers
Aerial view
King Hilton Deluxe
Hilton Premier Suite | Living area
Point of interest
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
34 Esplanade, Cairns, QLD, 4870
  • Popular LocationReef Fleet Terminal3 min walk
  • Popular LocationCairns Esplanade3 min walk
  • Popular LocationCairns Marlin Marina6 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)14 min drive

Room options

Deluxe Double Room, Accessible (Roll In Shower)

  • Water view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

King Hilton Guest Room

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

King Hilton, Executive Room, Business Lounge Access

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Spa)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds (Spa)

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Hilton Premier Suite

  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Double Hilton Guest Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

Double Hilton Executive Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

King Hilton Deluxe

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room, Corner

  • City view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Hilton Deluxe

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Cairns

Oceanside stay.With a stay at this Cairns Central Business District hotel, you'll be steps from Reef Hotel Casino and Reef Fleet Terminal. Cairns Esplanade and Cairns Marlin Marina are also within half a mile (1 km).

What's nearby

  • Reef Fleet Terminal - 3 min walk
  • Cairns Esplanade - 3 min walk
  • Reef Hotel Casino - 4 min walk
  • Cairns Marlin Marina - 6 min walk
  • Cairns Central Shopping Centre - 11 min walk

Getting around

  • Cairns Station - 18 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • Horizon Club - 6 min walk
  • Ganbaranba Noodle Colosseum - 4 min walk
  • Dundee's Restaurant on the Waterfront - 2 min walk
  • Sauce Brewing Cairns - 6 min walk
  • Piccolo Cucina - 5 min walk

About this property

Hilton Cairns

5-star luxury hotel near Reef Fleet Terminal
Hilton Cairns offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 33594 square feet (3121 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Hilton Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 263 guestrooms or units
  • 7 levels
  • 33594 sq ft of conference space
  • 3121 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Cairns offers 263 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Each accommodation is individually furnished. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Banyan Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Thai massages.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 20.00 per day)
  • Secured covered valet parking on site (AUD 25.00 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 34.20-38.00 for adults and AUD 19.00-19.00 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Front entrance ramp
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 21 2024 to May 31 2024 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34.20–38.00 for adults, and AUD 19.00–19.00 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 20.00 per day
  • Covered valet parking fee: AUD 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Hilton Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews" "
Rating 8 - Good. 288 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property!
Beautiful room overlooking the marina and lagoon. Property is lovely. Lots of shade at the pool, yet there are lots of chairs in the sun, if that’s your thing. Great access to lots of restaurants.
Stayed 1 night in Jan 2024

8/10 Good

Nada Pritisanac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Julia

Stayed 2 nights in Jan 2024

8/10 Good

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights over the Aus Day long weekend in a double Hilton guest room. It was sufficient enough for myself, partner and toddler. The only down side about the room itself would be that the walls were really thin you could hear your neighbour showering or all the doors in your corridor slamming also bathroom not having a fan so it always steamed up during our showers. The daily cleaning was poor the second day they didn’t even change our sheets they just remade the bed with the same dirty sheets (toddler IYKYK) and floor wasn’t vacuumed. On the plus side we thoroughly enjoyed the breakfast buffet the variety of juices and smoothies were great, a lot of options of food to choose from however options didn’t really vary each day other than how the eggs were made. Location was great not a far walk from the lagoon n also the dock to catch ferries for day trips is right outside the hotel. The pool & gym facilities were great we used them everyday although there’s an eerie feeling to that side of the hotel I think they need to liven it up abit more. All in all we enjoyed our short stay here, nice and quiet and would stay here again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and stff.
Stayed 1 night in Jan 2024

8/10 Good

Bassam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful waterfront, close to many waterfront restaurants and touristic attractions companies.
Stayed 4 nights in Jan 2024

8/10 Good

JAE HA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient as it's close to many restaurants and the ocean, but it does not look like a 5-star hotel, in terms of quality and service.
Stayed 7 nights in Jan 2024

10/10 Excellent

CRAIG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upgraded really enjoyed our night there !
Stayed 1 night in Jan 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Moonhwan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite and nice place to stay. Hot buffet breakfast was average, liked the swimming pool, have a spa but spa water was not warm enough. Digital key was not working properly, but was able to use physical Key instead. Good walking location to crafted beer brewing and city amenities. Close to reef casino.
Stayed 4 nights in Jan 2024