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Cyan Cancun Resort & Spa

3.5 star property
3.5-star beachfront hotel near Delfines Beach

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Photo gallery for Cyan Cancun Resort & Spa

Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Shower, rainfall showerhead, free toiletries, slippers
Beach massages
Reviews
7.8

Good

Popular amenities

  • On private beach
  • Pool
  • BarBarBar
  • SpaSpaSpa
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Popular LocationEl Rey Ruins18 min walk
  • Popular LocationIberostar Cancun Golf Course18 min walk
  • Popular LocationDelfines Beach2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)12 min drive

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

7.9/10 Good
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

7.6/10 Good
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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Exterior
The Westin Resort & Spa, Cancun
Pool
Hot tub
Spa
Kids pool
4.1 out of 5, Very good, (1333)
The price is CA $150
per night
CA $188 total
includes taxes & fees
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About the area

Cancun

On the beach.Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and El Rey Ruins is within 2 miles (3 km).

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Ventura Park Cancun - 6 min drive
  • La Isla Shopping Mall - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • Arena Sports Bar - 11 min walk
  • Km 19.5 - 12 min walk
  • Restaurant las Fuentes - 5 min walk
  • Sun Palace - 6 min walk
  • Zai - 13 min walk

About this property

Cyan Cancun Resort & Spa

3.5-star beachfront hotel near Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • 1 beach bar and 1 poolside bar

Things to do

  • Free beach club
  • Outdoor pool
  • Spa services

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 4.47 per accommodation, per night
  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 931 reviews" "
Rating 8 - Good. 241 out of 931 reviews" "
Rating 6 - Okay. 113 out of 931 reviews" "
Rating 4 - Poor. 80 out of 931 reviews" "
Rating 2 - Terrible. 83 out of 931 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dawn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst food and service. No spa, rude staff and filthy.
Stayed 4 nights in Mar 2024

6/10 Okay

Douglas

Check in was late by 1 hour. Things not clean behind the cabinets.Restaurant slow as could be waited 45 minutes for our breakfast and then it was cold eggs and toast not toasted no butter or preserves had to ask for salt pepper and butter and jam
Stayed 1 night in Mar 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Friendly, welcoming staff! great amenities , I only gave 4 stars for cleanliness because the white couch in the room had some staining. But otherwise everything was very clean, the pool was getting cleaned very frequently, transportation was accessible, and ubers and taxis would arrive quickly, buses always going past. Beautiful spot right on the beach. Would definitely stay here again!
Stayed 5 nights in Feb 2024

6/10 Okay

Dorena, Houston

Travelled with partner
Liked: Cleanliness, staff & service
The staff were awesome. Attended to the needs quickly. The property itself needs a little renovation. It’s a little dated. The room had a distinct smell which smelled like it was old. The room plugs were loose, not a lot of plugs to charge electronics too. The room itself was clean and big. The wifi connection was very slow. But the receptionist was good to let us know where the best parts were at. Maintenance were quick to respond to our concern of air condition being too hot. Overall it was an okay place to stay. We didn’t get to explore the resort because we had excursions booked. But I’d say this is a safe a quiet place to stay. A budget friendly hotel if you’re just finding a place to sleep and rest. Ready for the next activities.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jamil

Disliked: Cleanliness
Its nasty
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Amenities
👍
Stayed 7 nights in Feb 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the staff were very helpful.
Stayed 1 night in Feb 2024

6/10 Okay

Kenneth

Stayed 2 nights in Feb 2024

6/10 Okay

JOSE ALBERTO

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Le faltan amenidades al hotel y un programa todo incluido, además de que todo se cobra extra hasta el servicio de habitación.
Stayed 5 nights in Feb 2024

2/10 Terrible

Miguel

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024