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The Commodore Hotel

4.0 star property
4-star family-friendly hotel near Two Oceans Aquarium, connected to a shopping center

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The Commodore Hotel

Photo gallery for The Commodore Hotel

Lobby
Exterior detail
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; pool views
Combined shower/tub, hair dryer, towels

Overview of The Commodore Hotel

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
Portswood Road, Portswood Square, V and A Waterfront, Cape Town, Western Cape, 8002
  • Popular LocationTwo Oceans Aquarium8 min walk
  • Popular LocationCape Town Stadium11 min walk
  • Popular LocationCape Town Cruise Terminal4 min drive
  • AirportCape Town (CPT-Cape Town Intl.)18 min drive

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, Accessible

Premium bedding, minibar, in-room safe, desk

Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite (JSUK)

Premium bedding, minibar, in-room safe, desk

Suite (JSUK)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (LUXT)

Premium bedding, minibar, in-room safe, desk

Standard Room (LUXT)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Accessible ACCT)

Premium bedding, minibar, in-room safe, desk

Room (Accessible ACCT)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (FAMT)

Premium bedding, minibar, in-room safe, desk

Family Room (FAMT)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cape Town

Oceanside stay.Within a 15-minute walk of this Victoria and Alfred Waterfront hotel, you'll find Two Oceans Aquarium and Cape Town Stadium. Jetty 1 and The Watershed are also within half a mile (1 km).

What's nearby

  • Two Oceans Aquarium - 8 min walk
  • Cape Town Stadium - 11 min walk
  • Long Street - 2 min drive
  • Cape Town International Convention Centre - 2 min drive
  • Cape Town Cruise Terminal - 4 min drive

Getting around

  • Cape Town Station - 3 min drive
  • Woodstock Station - 5 min drive
  • Cape Town Intl. Airport (CPT) - 18 min drive

Restaurants

  • Starbucks - 5 min walk
  • Ocean Basket - 5 min walk
  • Cooked - 8 min walk
  • Vista Bar - The One & Only Cape Town - 10 min walk
  • McDonald's - 5 min walk

About this property

The Commodore Hotel

4-star family-friendly hotel near Two Oceans Aquarium, connected to a shopping center
The Commodore Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the family-friendly The Commodore Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Commodore Hotel offers 234 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 35-inch plasma televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Languages

English, French, German

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site
  • Secured covered self parking on site (ZAR 75 per day)
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: ZAR 220 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 35-inch plasma TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Commodore Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 220 per person
  • Covered self parking fee: ZAR 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Commodore Cape Town
Commodore Hotel Cape Town
The Commodore Hotel Hotel
The Commodore Hotel Cape Town
The Commodore Hotel Hotel Cape Town

The Commodore Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 366 out of 742 reviews" "
Rating 8 - Good. 288 out of 742 reviews" "
Rating 6 - Okay. 56 out of 742 reviews" "
Rating 4 - Poor. 19 out of 742 reviews" "
Rating 2 - Terrible. 13 out of 742 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Most of the staff was excellent in being helpful with information. My bathroom looked clean except for one area behind the toliet. Room nice comfortable.bell men were very helpful in all aspects including storing luggage while going to the water port. Breakfast was excellent, bagels and cream cheese woukd be a nice addition to go with the other foods. Excellent variety of fresh fruits of many kinds. I was told all hotels turn off air for about 2 hours, the room got warm and I woke up early due to no air, from 4:00A.M. Till shortly after 6:00 if all hotels have this rule to follow it is what it is. I would strongly recommend this hotel and would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic so close to V & A Waterfront, yet on a quiet street. Room was very clean and comfortable. Staff were always friendly and helpful. The breakfast was the highlight of the day with so much variety of fresh and tasty offerings.
Stayed 3 nights in Jan 2024

8/10 Good

David, Chichester

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a few nights
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be comfortable and very well located with excellent staff and service.
Stayed 1 night in Jan 2024

2/10 Terrible

Maddison

Disliked: Staff & service, room comfort
Would give this a miss
Unfortunately the only positive thing about The Commodore is the location. If you like rock hard beds (literally sleeping on the floor would be better) and bad pillows then this is the place for you. The service just wasn’t there for us. Of the 4 nights we were there on three of the days the valet brought out the wrong car for us so we had to wait long periods for our car. It was a plus this was included in our stay but it was never efficient. We had an awful experience at 1.30am with room service knocking on our door to deliver us food. We didn’t order the food and were fast asleep to be woken but them and tell them we didn’t order. After we had finally fallen asleep our phone rang at 2am and it was the room service lady accusing us of lying and saying that we did order room service and why did I send it away. She couldn’t accept that she had made a mistake and recorded the wrong room and ending up hanging up on me. 15 minutes later she called and hung up again. Complaining to the manager the next day, all we received was an apology and that they had a lot of new staff on, it’s not acceptable to be woken at that time and then accused of lying. Do not stay at this hotel, it was an awful experience for us in Cape Town, the only good thing was the location but there are others around.
Stayed 4 nights in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value property and just a short walk from the waterfront
Stayed 6 nights in Nov 2023

2/10 Terrible

Nicola, Tonbridge

Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Lena

Stayed 2 nights in Jan 2024