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Mercure Cardiff Holland House Hotel & Spa

4.0 star property
4-star spa hotel near Principality Stadium

Choose dates to view prices

Photo gallery for Mercure Cardiff Holland House Hotel & Spa

Exterior
Indoor pool
1 bedroom, in-room safe, desk, laptop workspace
Lobby sitting area
Breakfast and dinner served
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available

Explore the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Popular LocationCardiff International Arena11 min walk
  • Popular LocationCardiff Castle11 min walk
  • Popular LocationPrincipality Stadium14 min walk
  • AirportCardiff (CWL-Cardiff Intl.)30 min drive

Room options

View all photos for Privilege, Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, View

8.8/10 Excellent
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple Room, 3 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 3 Single Beds

8.3/10 Very good
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 2 Single Beds, View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, View

7.5/10 Good
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 1 Double or 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin Room, 1 Double or 2 Single Beds

8.9/10 Excellent
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior
Novotel Cardiff Centre
Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1006)
The price is CA $172
per night
CA $206 total
includes taxes & fees
15 Jun - 16 Jun
Novotel Cardiff Centre

About the area

Cardiff

Heart of Cardiff.Within a 15-minute walk of this Cardiff City Centre hotel, you'll find Principality Stadium and Cardiff International Arena. Capitol Shopping Centre and New Theatre are also within half a mile (1 km).

What's nearby

  • St. David's - 8 min walk
  • Cardiff International Arena - 11 min walk
  • Cardiff Castle - 11 min walk
  • Principality Stadium - 14 min walk
  • Cardiff University - 17 min walk

Getting around

  • Cardiff Queen Street Station - 5 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • Caffè Nero - 4 min walk
  • 200 Degrees Coffee Shop - 5 min walk
  • Heavenly Desserts - 5 min walk
  • Flute & Tankard - 5 min walk
  • The Central Bar - 5 min walk

About this property

Mercure Cardiff Holland House Hotel & Spa

4-star spa hotel near Principality Stadium
Mercure Cardiff Holland House Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness center, spa services, and multilingual staff are also featured at the business-friendly Mercure Cardiff Holland House Hotel & Spa. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Cardiff Holland House Hotel & Spa offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 21.00 per day)

Food and drink

  • Continental breakfast available for a fee daily: GBP 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 32
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 30-inch flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Spa tub fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards, and cash.

£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff

Mercure Cardiff Holland House Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 444 out of 1004 reviews" "
Rating 8 - Good. 322 out of 1004 reviews" "
Rating 6 - Okay. 117 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 54 out of 1004 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

simon

Stayed 1 night in Mar 2024

10/10 Excellent

jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cardiff break
Very good value for money, generous room and convenient for city centre
Stayed 1 night in Feb 2024

8/10 Good

RHONA

Liked: Cleanliness, staff & service
Lovely place to stay, friendly staff. My only complaint is the excessive parking charges, you would think customers staying over night would receive some discount. £21 is very expensive and really makes a difference to the overall cost of stay .
Stayed 1 night in Feb 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, bed slightly uncomfortable due to a few springs sticking through but over all really enjoyable stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really nice room, very spacious and a lovely view of the city. Only downside curtains were too small for the windows and let light in, in the morning waking us up.
Stayed 1 night in Feb 2024

10/10 Excellent

Jordan

Stayed 1 night in Feb 2024

6/10 Okay

Gabby

Travelled with family
Staff are a disappointment here except the woman who greeted us. Staff are rude and judgemental.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and food was great same as the service
Stayed 2 nights in Feb 2024

8/10 Good

Miles

Stayed 2 nights in Feb 2024

6/10 Okay

Christopher

Disliked: Staff & service, property conditions & facilities
Good location for us. The pool and surrounding area were pretty dirty so I did not bother going in. Rooms need a refresh but common areas seemed updated. General service from staff was average. I would not choose to stay in the hotel again as I feel the experience did not reflect the cost.
Stayed 2 nights in Feb 2024