Hotel Casa San Agustin

4.5 star property
4.5-star luxury hotel near Bocagrande Beach

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Hotel Casa San Agustin

Photo gallery for Hotel Casa San Agustin

Flat-screen TV, DVD player, iPod dock
Property amenity
View from property
Deluxe Room
Free daily cooked-to-order breakfast

Overview of Hotel Casa San Agustin

Reviews
9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001
  • Popular LocationClock Tower3 min walk
  • Popular LocationWalls of Cartagena5 min walk
  • Popular LocationCartagena de Indias Convention Center9 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)19 min drive

Room options

Deluxe Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Prestige)

  • 170 sq m
  • Sleeps 4
  • 2 King Beds

Premium Suite

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite (del Virrey)

  • 184 sq m
  • Sleeps 4
  • 2 King Beds

Junior Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cartagena

Seaside stay .Within a 10-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Walls of Cartagena. University of Cartagena and San Agustin Convent are also within half a mile (1 km).

What's nearby

  • Clock Tower - 3 min walk
  • Bolivar Square - 5 min walk
  • Walls of Cartagena - 5 min walk
  • Cartagena de Indias Convention Center - 9 min walk
  • San Felipe de Barajas Castle - 2 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • Restaurante Candé - 2 min walk
  • Amaretto - 2 min walk
  • Buena Vida - 1 min walk
  • Pezetarian - 2 min walk
  • San Valentín Restaurante - Bar - 2 min walk

About this property

Hotel Casa San Agustin

4.5-star luxury hotel near Bocagrande Beach
Hotel Casa San Agustin offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Casa San Agustin. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Hotel Casa San Agustin was completed in November 2016.

Smoking is allowed in designated areas at this Colonial Cartagena hotel.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Casa San Agustin offers 30 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature free minibar items and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 290000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 290000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 310 out of 341 reviews" "
Rating 8 - Good. 20 out of 341 reviews" "
Rating 6 - Okay. 6 out of 341 reviews" "
Rating 4 - Poor. 4 out of 341 reviews" "
Rating 2 - Terrible. 1 out of 341 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely flawless from beginning to end! If you are a traveler who can appreciate a unique, historic, incredibly designed, beautifully intimate hotel with spectacular facilities (restaurants, bar, spa, tea room) and exceptionally responsive staff, this is your hotel of choice in Cartagena. We chose this hotel to round out two weeks in South America and it was perfect for a bit of shopping, sight-seeing, culture, and exceptional food. We didn’t leave the walled city and spent a lot of time just around the hotel because it was so enjoyable - like you were staying at a friend’s house and not just a hotel. The staff give great area recommendations and really care about your experience while staying there. Can’t say enough good things down to the most comfortable bed and cool bathroom, etc etc. 2-3 nights here would be a delight for even the most sophisticated traveler.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning, beautiful property - excellent service
Incredible property. Incredible space. Incredible service! Will 100% return! Cannot fault!
Stayed 2 nights in Jan 2024

10/10 Excellent

Cynthia, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the most beautiful hotel I have ever stayed in. The hotel and my room (Junior Suite) were amazing. Even better than the pictures. The service was also top notch and memorable. I saved a bit on my lodging expenses in Medellin and Santa Marta to ensure that I could splurge on this hotel in Cartagena. This was the best decision I made. This place was worth every penny.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Good, excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wyndell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the employees were great, i.e. friendly, helpful and courteous.
Stayed 5 nights in Dec 2023

10/10 Excellent

Ismir, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, 5-star, located in the mids of old town.
Stayed 1 night in Dec 2023

4/10 Poor

ANDREW

Stayed 3 nights in Dec 2023

10/10 Excellent

Dorian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, beautiful and the staff was amazing. My only warning would be to those who get a room with balcony windows towards the street because the area gets very lively at night.

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2023