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Sofitel Legend Santa Clara Cartagena

5.0 star property
Family-friendly stay near Clock Tower

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Sofitel Legend Santa Clara Cartagena

Photo gallery for Sofitel Legend Santa Clara Cartagena

Outdoor pool, pool umbrellas
Aerial view
Presidential Suite, 1 King Bed (Butler Service)
Bar (on property)
Banquet hall

Overview of Sofitel Legend Santa Clara Cartagena

Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Popular LocationClock Tower7 min walk
  • Popular LocationCartagena de Indias Convention Center14 min walk
  • Popular LocationSan Felipe de Barajas Castle5 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)15 min drive

Room options

View all photos for Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Colonial)

Junior Suite, 1 King Bed (Colonial)

Junior Suite, 1 King Bed (Colonial)

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Spa, Butler Service)

Suite, 1 King Bed, Terrace (Spa, Butler Service)

Suite, 1 King Bed, Terrace (Spa, Butler Service)

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Legend Suite)

Suite, 1 King Bed, Ocean View (Legend Suite)

Suite, 1 King Bed, Ocean View (Legend Suite)

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Butler Service)

Presidential Suite, 1 King Bed (Butler Service)

Presidential Suite, 1 King Bed (Butler Service)

  • 210 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View (Amaral)

Suite, 1 King Bed, Terrace, Ocean View (Amaral)

Suite, 1 King Bed, Terrace, Ocean View (Amaral)

  • 216 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Interior view)

Classic Room, 1 King Bed (Interior view)

Classic Room, 1 King Bed (Interior view)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Garden View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony, Garden View

Superior Twin Room, 2 Single Beds, Balcony, Garden View

Superior Twin Room, 2 Single Beds, Balcony, Garden View

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Pool
Hyatt Regency Cartagena
Pool
Spa
Pet-friendly
Kids pool
4.6 out of 5, Wonderful, (1295)
The price is CA $452
per night
CA $452 total
includes taxes & fees
17 May - 18 May
Hyatt Regency Cartagena

About the area

Cartagena

Heart of Cartagena.You'll be steps from Fine Arts and within a 10-minute walk of Clock Tower with a stay at this Cartagena Walled City resort. San Pedro and Republik Bank are also within half a mile (1 km).
View more Resorts in CartagenaOpens in a new window

What's nearby

  • Walls of Cartagena - 5 min walk
  • Clock Tower - 7 min walk
  • San Pedro Claver Church and Convent - 11 min walk
  • Cartagena de Indias Convention Center - 14 min walk
  • San Felipe de Barajas Castle - 5 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • La Cevicheria - 1 min walk
  • Juan Del Mar Pizzeria Goumert - 1 min walk
  • La Juma Barr Cartagena - 1 min walk
  • Restaurante Carmen Cartagena - 2 min walk
  • Tomillo - 2 min walk

About this property

Sofitel Legend Santa Clara Cartagena

Family-friendly stay near Clock Tower
Sofitel Legend Santa Clara Cartagena offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this resort measures 3531 square feet (328 square meters) and includes conference space. A fitness center, a steam room, and spa services are also featured at the family-friendly Sofitel Legend Santa Clara Cartagena. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Colonial Cartagena resort.

  • 125 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • 3531 sq ft of conference space
  • 328 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 20 per night)
  • Available in some public areas: Free WiFi, Wired Internet (USD 20 per night)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: USD 25 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Shopping
  • Spa tub
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 35
  • 1 stairs to reach property

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Legend Santa Clara Cartagena

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 200.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wired internet: USD 20 per night (rates may vary)
  • Fee for wired internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 26 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 653 out of 830 reviews" "
Rating 8 - Good. 119 out of 830 reviews" "
Rating 6 - Okay. 33 out of 830 reviews" "
Rating 4 - Poor. 15 out of 830 reviews" "
Rating 2 - Terrible. 10 out of 830 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel Legend has a beautiful ambience - breezy, quiet and relaxed. The staff was excellent and incredibly attentive. An excellent place in the middle of bustling Cartagena. Our entire family loved it.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, best hotel in Cartagena
Stayed 4 nights in Nov 2023

8/10 Good

kathy-ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and inner courtyard garden were lovely.
Stayed 2 nights in Jan 2024

10/10 Excellent

Pamela, Clarksburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extraordinary experience at Santa Clara in Cartagena. The attention to detail was beyond amazing, and the concierge team, including Gabriel, Andres, and Altair, made my stay truly exceptional.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carlos, Bal Harbour

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with personality in the middle of old town, the plaza up front a bit crowded and street vendors a bit pushy, but fun for shopping.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a historic beautiful building with a great location. I visit Santa Clara every year and found this stay rather below average vs what you´d expect at a 5 star hotel and the price you pay which btw this is the most expensive hotel in Cartagena. First, we asked A YEAR IN ADVANCE when we made our reservation for a quiet room. We were placed on a second floor with a balcony that serves no purpose whatsover since you open it and face literally a wall that divides the hotel and the outside street. Noisy street with vendors screaming and carriages day and night going up and down. Second, TV wasn´t a smart TV. Never worked. The cable service they had was terrible and froze all the time. The BOSE sound system had no bluetooth, so we were never able to use it. Both TV and BOSE speaker were completely outdated. Third, and this was to me the most shocking thing ever was that when we checked out we had " additional service charges for restaurant use" and "hotel insurance services charges" added to our bill. Every time we ate at the hotel and charged the bill to our room, additional to a very fair tip we paid a "service charge for restaurant use" was added. As well, insurance service charges are optional but they automatically charged these at check out. In summary we had approximately USD$200 ADDED which are completely optional and they should ask before automatically including them. INTERNATIONAL VISITORS be aware of this and double-check the breakdown of your bill.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Leidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail in this hotel are amazing and the whole stuff was great, I would say that was a wonderful experience overall
Stayed 2 nights in Nov 2023

10/10 Excellent

INEX E.I.R.L., LIMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023