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Kydon, The Heart City Hotel

4.0 star property
4-star hotel near Agora

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Photo gallery for Kydon, The Heart City Hotel

Lobby
Bar (on property)
City view
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch, dinner served; Mediterranean cuisine
Reviews
9.4

Exceptional

Popular amenities

  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Popular LocationChania Central Market1 min walk
  • Popular LocationAgora2 min walk
  • Popular LocationChania Lighthouse18 min walk
  • AirportChania (CHQ-Ioannis Daskalogiannis)13 min drive

Room options

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View)

Junior Suite, City View (Square View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, City View (Old Town View)

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, City View (Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, City View (Square View)

  • City view
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Comfort Room

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Chania

City center retreat .You'll be steps from Agora and within a 10-minute walk of Old Venetian Harbor with a stay at this Chania Town hotel. Nea Chora Beach and Chania Lighthouse are also within 2 miles (3 km).

What's nearby

  • Chania Central Market - 1 min walk
  • Agora - 2 min walk
  • Old Venetian Harbor - 7 min walk
  • Nea Chora Beach - 18 min walk
  • Chania Lighthouse - 18 min walk

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 14 min drive

Restaurants

  • KROSS Coffee Works - 3 min walk
  • Θέατρο - 1 min walk
  • Delish - 3 min walk
  • Amphora - 1 min walk
  • Bristol Drink & Dine - 2 min walk

About this property

Kydon, The Heart City Hotel

4-star hotel near Agora
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Kydon, The Heart City Hotel. Valet parking is free.

This 4-star Chania hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 1968
  • Deli
  • Towels for the beach
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Kydon, The Heart City Hotel offers 112 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. This Chania hotel provides complimentary wireless Internet access.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Uncovered self parking on site (EUR 10 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 26

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 371 out of 525 reviews" "
Rating 8 - Good. 127 out of 525 reviews" "
Rating 6 - Okay. 20 out of 525 reviews" "
Rating 4 - Poor. 4 out of 525 reviews" "
Rating 2 - Terrible. 3 out of 525 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.. room was clean..
Stayed 2 nights in Nov 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and friendly. Service was outstanding. Only complaint is , we had a difficult time adjusting the room thermostat and the cold air was hitting me while sleeping, currently have a cold from it. But, I would recommend.
Stayed 4 nights in Sep 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Christopher

Fine for a night
Stayed one night before a fliggt, ajd it was fine for that. I woukdnt want to stay any longer though. Hotel is a bit dared, and my room was very close to the neigbiring buildings windows so there was no privacy. Also strangely it had two beds, one tiny and one slightly larger but not enough fir a ciyoke to share so it was rather uncomfortable. Usually as a expedia VIP we grt upgraded rooms, but i am not aure if this was an upgrade or if they didnt honor the upgrade.
Stayed 1 night in Aug 2023

10/10 Excellent

Kaitlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kydon was an amazing hotel, and the location couldn’t have been better. 5 minute walk into the old town and extremely close to all the shops. Amazing staff who went above and beyond to ensure we had the best stay
Stayed 3 nights in Aug 2023

10/10 Excellent

Emmanuel, Scarsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent hotel and location!
Stayed 3 nights in Aug 2023