Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

2.5 star property
Hotel near Tri State Racetrack and Gaming Center in Cross Lanes

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Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Exterior
Indoor pool
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Free daily buffet breakfast
Lobby sitting area
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Parking includedParking includedParking included
  • GymGymGym
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313
  • Popular LocationTri State Racetrack and Gaming Center3 min drive
  • Popular LocationMardi Gras Casino4 min drive
  • Popular LocationShawnee Sports Complex5 min drive
  • AirportCharleston, WV (CRW-Yeager)20 min drive

Room options

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8/10 Very good
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.3/10 Wonderful
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8/10 Very good
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.1/10 Wonderful
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.7/10 Excellent
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.3/10 Wonderful
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.6/10 Very good
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cross Lanes

Heart of Cross Lanes.You'll find Tri State Racetrack and Gaming Center and Mardi Gras Casino within 2 miles (3 km) of this hotel. Dunbar Park and Nitro City Park are also within 6 miles (10 km).

What's nearby

  • Tri State Racetrack and Gaming Center - 3 min drive
  • Mardi Gras Casino - 4 min drive
  • Shawnee Sports Complex - 5 min drive
  • Charleston Coliseum & Convention Center - 13 min drive
  • Southridge Center - 14 min drive

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Dairy Queen - ‬10 min drive
  • ‪Cookout - ‬2 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Cracker Barrel - ‬13 min walk

About this property

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Hotel near Tri State Racetrack and Gaming Center in Cross Lanes
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 89 guestrooms or units
  • 4 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offers 89 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cross Lanes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 62 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Joe

Travelled with family and small children
The blanket for the pull out bed was dirty. We had no housecleaning. We had no new towels; ran out of towels. The area around the hotel was depressing.
Stayed 2 nights in Mar 2024

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

William

Stayed 1 night in Feb 2024

2/10 Terrible

Brandon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I called the hotel before booking to make sure the pool was open. No mention of renovations. My girlfriend’s kids had never been to a hotel and were super excited about the pool only to meet with disappointment the moment we got there. Pool and gym were closed. We only stayed 2 nights and no one cleaned our room. We didn’t have the dnd sign out, they just skipped us. Breakfast was better the second day than the first but overall that was average at best. All around bad stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast bar was nice! And the night was quiet and they had a coffee pot it was a very nice hotel people that worked there were very friendly it’s all over nice 😊
Stayed 1 night in Feb 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction in lobby so breakfast served in meeting room, was very good. Construction ended at 8 pm. Staff very nice and accommodating! Would stay again!
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, clean rooms
Stayed 1 night in Feb 2024