Crowne Plaza Chicago West Loop, an IHG Hotel

3.5 star property

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Photo gallery for Crowne Plaza Chicago West Loop, an IHG Hotel

Restaurant
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Daily buffet breakfast for a fee
In-room safe, desk, laptop workspace, blackout drapes
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
25 South Halsted Street, Chicago, IL, 60661
  • Popular LocationWillis Tower14 min walk
  • Popular LocationMillennium Park2 min drive
  • Popular LocationChicago Riverwalk2 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)31 min drive

Room options

Standard Room, 1 King Bed, Balcony

8.7/10 Excellent
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

10/10 Exceptional
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony (High Floor)

8.9/10 Excellent
  • Sleeps 2
  • 1 King Bed

Premium Room

8.1/10 Very good
  • Sleeps 2
  • 1 Twin Bed

Room, 1 King Bed, Corner

9.1/10 Wonderful
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (High Floor)

10/10 Exceptional
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

8.8/10 Excellent
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.6/10 Excellent
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Willis Tower and University of Illinois Chicago. Millennium Park and Michigan Avenue are also within 2 miles (3 km).

What's nearby

  • Willis Tower - 14 min walk
  • Millennium Park - 2 min drive
  • United Center - 2 min drive
  • Chicago Riverwalk - 2 min drive
  • Grant Park - 3 min drive

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Haymarket Pub & Brewery - ‬4 min walk
  • ‪Athena Greek Restaurant - ‬3 min walk
  • ‪Greek Islands - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Crowne Plaza Chicago West Loop, an IHG Hotel

3.5-star hotel near Willis Tower
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop, an IHG Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

  • 398 guestrooms or units
  • 17 levels
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Chicago West Loop, an IHG Hotel offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Languages

English, Spanish

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 54 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–11:00 AM: USD 22-40 per person
  • 1 restaurant

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 30 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 to 40 per person
  • Covered self parking fee: USD 54 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago

Crowne Plaza Chicago West Loop, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 504 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 116 out of 1003 reviews" "
Rating 4 - Poor. 69 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good Staff
Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location amazing staff
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Great price but don't like the up front charge for "extras".
Stayed 1 night in Mar 2024

6/10 Okay

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice hotel, clean, friendly staff, but we paid extra to have breakfast included only for the restaurant to be closed and we were given prepackaged stuff like trail mix and yogurt and juice bottles. I wish we would’ve been told what breakfast would’ve included before we paid for it. I feel like we wasted our money.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

ashley

Stayed 1 night in Feb 2024

10/10 Excellent

Foster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watching the cats on the highway from the high floor
Stayed 1 night in Feb 2024

10/10 Excellent

Edzon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was clean and staff was extremely helpful and friendly.
Stayed 1 night in Feb 2024