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Embassy Suites by Hilton Cleveland Rockside

3.5 star property
3.5-star hotel near Topgolf

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Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Front of property
58-inch LED TV with cable channels, TV
Breakfast and dinner served
Free daily cooked-to-order breakfast
Reviews
7.0

Good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym
  • Bar
    BarBar

Explore the area

Map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Popular LocationTopgolf4 min walk
  • Popular LocationProgressive Field11 min drive
  • Popular LocationCleveland Clinic15 min drive
  • AirportCleveland, OH (CLE-Hopkins Intl.)16 min drive

Room options

Suite, One King Bed, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Two Doubles, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, One King Bed, Non-Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, King, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Non-Smoking, Accessible

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Corner

  • 33 sq m
  • Sleeps 5
  • 1 King Bed

Suite, One King Bed, Roll In Shower

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Independence

Close to airport.You'll be within half a mile (1 km) of Topgolf and 9 miles (15 km) of Progressive Field. Also within 9 miles (15 km) are Rocket Mortgage FieldHouse and Huntington Convention Center of Cleveland.

What's nearby

  • Topgolf - 4 min walk
  • Progressive Field - 11 min drive
  • Rock and Roll Hall of Fame - 14 min drive
  • Cleveland Browns Stadium - 14 min drive
  • Cleveland Clinic - 15 min drive

Getting around

  • East 34th-Campus Station - 10 min drive
  • Cleveland Station - 14 min drive
  • Cleveland Hopkins International Airport (CLE) - 17 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Winking Lizard Tavern - ‬15 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Melt Bar and Grilled - ‬14 min walk

About this property

Embassy Suites by Hilton Cleveland Rockside

3.5-star hotel near Topgolf
Embassy Suites by Hilton Cleveland Rockside offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at Embassy Suites by Hilton Cleveland Rockside. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Cleveland Rockside was completed in January 2020.

  • 1 building
  • 271 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period), Free wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10.00 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available weekdays
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 58-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 133 out of 1002 reviews" "
Rating 2 - Terrible. 138 out of 1002 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice bar. Have to pay to park.
Great accomodations and nice bar area. Excellent breakfast options. I'm in Cleveland for work a couple times a month and always stay here. Have to pay for parking now, which just started a couple weeks ago which is crap but thankfully I get reimbursed for parking otherwise I would have to find other accomodations :/
Stayed 4 nights in Mar 2024

4/10 Poor

fauveann

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I had a fanily of 7 and 5 kids two adults i asked for adjoining rooms didnt get that i asked for more towels they only put two in the room for the kids mind you are they supposed to share a towel and rag i asked if i could get more she got smart with my husband and said yall just checked in well we have more than two kids the pool security was ghetto and i didn't like it at all the hotel is beautiful but it bothered me with the low accommodations
Stayed 1 night in Mar 2024

6/10 Okay

Jayson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place very busy Great management staff Major draw back pay to park Really This not downtown
Stayed 1 night in Mar 2024

6/10 Okay

caleb

Business traveller, Travelled with partner
Would have rather stayed somewhere else
Stayed 3 nights in Mar 2024

6/10 Okay

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair
Extremely loud had to contact the front desk multiple times of the night because Teenage kids were running the hallways screaming beyond a reasonable time and nothing was done about it
Stayed 1 night in Mar 2024

8/10 Good

Dystany, Fort Wayne

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

2/10 Terrible

Josh

Stayed 1 night in Feb 2024

4/10 Poor

Madeline

Stayed 1 night in Feb 2024

6/10 Okay

Christy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Need to plan better for busy weekends.
Good: friendliness of front desk & housekeeping staff; previous visits were overall great experiences. Not good: lack of preparedness by management for the number of guests staying in the hotel - most notably breakfast was a nightmare! No plates, no spoons, many food options gone (with 2+ hours still remaining in scheduled breakfast hours), 55 minute wait for omlet station. Also, doors to breakfast area closed promptly at end of scheduled hours even though there were still over 100 people in the dining area and people still in line for omlets (who were, I assume, allowed to order and then let back out). Such a disappointment from a hotel we've stayed at many times with positive experiences. Also disappointed the billiards tables have been removed. That was an element our family always enjoyed when staying here.
Stayed 1 night in Feb 2024