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Palacio del Inka, A Luxury Collection Hotel by Marriott

5.0 star property
5-star luxury hotel near Coricancha

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Lobby
Spa
Suite, 1 King Bed, Non Smoking
Deluxe Room, Multiple Beds, Non Smoking
Breakfast, lunch, dinner served; Regional cuisine
Reviews
9.6

Exceptional

Popular amenities

  • SpaSpaSpa
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Plazoleta Santo Domingo No 259, Cusco, Cusco, 8002
  • Popular LocationCoricancha2 min walk
  • Popular LocationPlaza de Armas7 min walk
  • Popular LocationSan Pedro Market12 min walk
  • AirportCusco (CUZ-Alejandro Velasco Astete Intl.)5 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Family Suite, 1 King Bed, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Double Beds

  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Double Beds, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living room

Presidential Suite, 2 Bedrooms, Non Smoking

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking

  • 44 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
JW Marriott El Convento Cusco
Pool
Breakfast included
Spa
Restaurant
4.8 out of 5, Exceptional, (1003)
The price is CA $373
per night
CA $467 total
includes taxes & fees
16 May - 17 May
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About the area

Cusco

City center retreat .With a stay at this Cusco Historic Center hotel, you'll be steps from Coricancha and Kusicancha. Centro Qosqo de Arte Nativo and Centro de Textiles are also within half a mile (1 km).

What's nearby

  • Coricancha - 2 min walk
  • Santa Catalina Convent - 5 min walk
  • Plaza de Armas - 7 min walk
  • Cusco Cathedral - 7 min walk
  • San Pedro Market - 12 min walk

Getting around

  • Cusco Wanchaq Station - 10 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 6 min drive

Restaurants

  • Casa Andina Private Collection Cusco - 1 min walk
  • La Valeriana - Bake shop - 3 min walk
  • Sepia Club Café - 1 min walk
  • Pizzeria la Pizza Carlo - 2 min walk
  • Gato negro - 2 min walk

About this property

Palacio del Inka, A Luxury Collection Hotel by Marriott

5-star luxury hotel near Coricancha
Palacio del Inka, A Luxury Collection Hotel by Marriott offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A business center and a meeting room are available. Event space at this hotel measures 3358 square feet (312 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Palacio del Inka, A Luxury Collection Hotel by Marriott. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Cusco hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 4 levels
  • 3358 sq ft of conference space
  • 312 sq m of conference space
  • Built in 1450
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palacio del Inka, A Luxury Collection Hotel by Marriott offers 203 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Cusco hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Awards and affiliations

Palacio del Inka, A Luxury Collection Hotel by Marriott is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Elevator door width (inches): 38
  • Lever door handles
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 30
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • iPod dock

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate for children age 12 and younger. Breakfast fees apply at the property and vary with type of breakfast selected.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palacio del Inka, A Luxury Collection Hotel by Marriott

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 105.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: USD 38.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person
  • Rollaway bed fee: USD 105.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and a deadbolt lock in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Inka
Palacio del Inka A Luxury Collection Hotel
Palacio Inka Luxury Collection Cusco
Palacio Inka Luxury Collection Hotel Cusco
Palacio del Inka A Luxury Collection Hotel Cusco
Palacio del Inka, A Luxury Collection Hotel by Marriott Hotel
Palacio del Inka, A Luxury Collection Hotel by Marriott Cusco

Palacio del Inka, A Luxury Collection Hotel by Marriott Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 627 out of 765 reviews" "
Rating 8 - Good. 96 out of 765 reviews" "
Rating 6 - Okay. 22 out of 765 reviews" "
Rating 4 - Poor. 13 out of 765 reviews" "
Rating 2 - Terrible. 7 out of 765 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

JENHSIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and relaxing
Stayed 2 nights in Jan 2024

10/10 Excellent

Rebecca, Glenview

Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca, Glenview

Stayed 2 nights in Jan 2024

6/10 Okay

Andrea

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El hotel es muy lindo , en la parte positiva, el hotel es servicial y agradable,pero a la vez es un lugar sin demasiada iluminación y lúgubre. El staff está continuamente buscando una propina, por ejemplo, pedimos servicio a la habitación y la persona que nos trajo la comida nos dijo que el tip no estaba incluido , lo cual era una mentira. El spa es demasiado pequeño para el tamaño del hotel, y dejan que los otros huéspedes hablen a los gritos en el. Pagamos una cantidad exagerada para la comida de año nuevo, que resultó de muy mala calidad y terrible servicio, el mozo que no estuvo presente en toda la noche nos persiguió para que le dieramos la propina por las dos copas de vino que no estaban incluidas en una cena de 500 dólares, y por último, el día que nos íbamos se negaron a darnos un late chek out, pero nos aseguraron que cuidarían de nuestras maletas en la bodega, nos fuimos confiados y al volver vimos que todas nuestras pertenencias estaban en el medio del hall y que jamás habían sido guardadas... Descubrimos ese día el monasterio y el convento y los dos hoteles nos parecieron de un nivel muy superior tanto en la infrastructura como en sus alrededores.
Stayed 4 nights in Dec 2023

10/10 Excellent

Gokhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located within the city, close to sites and restaurants. Excellent staff, extremely professional and friendly. Rooms are modern and well equipped. Great restaurant. Good hotel gym. I would recommend this hotel to others, a legitimate high-end hotel.
Stayed 5 nights in Dec 2023

4/10 Poor

Peter

Disliked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. The staff is very friendly and helpful. The hotel is lovely
Stayed 7 nights in Nov 2023

10/10 Excellent

XUHUI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Violeine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire team was absolutely amazing. Keila the front desk attendant went above and beyond to make our stay special