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Citadines Pearl Hoi An

4.0 star property
4-star beachfront hotel near An Bang Beach

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Citadines Pearl Hoi An

Photo gallery for Citadines Pearl Hoi An

Executive Room, 2 Bedrooms | View from room
View from property
Premier Suite, 2 Bedrooms, Ocean View
Breakfast, lunch and dinner served
Premier Suite, 2 Bedrooms, Ocean View | Living area

Overview of Citadines Pearl Hoi An

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
An Bang Beach, Cam An Ward, Hoi An, Quang Nam, 564310
  • Popular LocationAn Bang Beach19 min walk
  • Popular LocationCua Dai Beach6 min drive
  • Popular LocationHoi An Night Market9 min drive
  • AirportDa Nang (DAD-Da Nang Intl.)36 min drive

Room options

View all photos for One Bedroom Deluxe includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Deluxe includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Deluxe includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Deluxe includes unlimited Jjim Jil Bang Spa

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe King City View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Deluxe King City View includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Deluxe includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Studio Deluxe includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Ocean View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Ocean View includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin City View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin City View includes unlimited Jjim Jil Bang Spa

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Ocean View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Ocean View includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Ocean View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Premier Ocean View includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Ocean View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior King Ocean View includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Ocean View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Ocean View includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin City View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior Twin City View includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King City View includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Superior King City View includes unlimited Jjim Jil Bang Spa

  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Deluxe Suite includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Three Bedroom Deluxe Suite includes unlimited Jjim Jil Bang Spa

  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Villa includes unlimited Jjim Jil Bang Spa

In-room safe, desk, laptop workspace, soundproofing

Villa includes unlimited Jjim Jil Bang Spa

  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, City View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 2 Single Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 2 Bedrooms, Ocean View

Premier Suite, 2 Bedrooms, Ocean View

Premier Suite, 2 Bedrooms, Ocean View

  • 190 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 3 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Deluxe Suite, 3 Bedrooms

  • 133 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite, 3 Bedrooms

Executive Suite, 3 Bedrooms

Executive Suite, 3 Bedrooms

  • 180 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Suite, 3 Bedrooms

Premier Suite, 3 Bedrooms

Premier Suite, 3 Bedrooms

  • 195 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Villa, 5 Bedrooms, Ocean View

In-room safe, desk, laptop workspace, soundproofing

Premier Villa, 5 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 4 Twin Beds

View all photos for Deluxe Twin Room, Ocean View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room, Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, Ocean View

In-room safe, desk, laptop workspace, soundproofing

Premier Room, Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, soundproofing

Deluxe Studio

  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 Bedroom

  • 65 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

40-inch TV with digital channels

Deluxe Room, 2 Bedrooms

  • 73 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room, 2 Bedrooms

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 2 Bedrooms

  • 155 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 2 Bedrooms, Ocean View

In-room safe, desk, laptop workspace, soundproofing

Executive Suite, 2 Bedrooms, Ocean View

  • 118 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior King City View

In-room safe, desk, laptop workspace, soundproofing

Superior King City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, City View

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, soundproofing

Superior Room, 1 King Bed, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Ocean View

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, 1 King Bed, Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Renaissance Hoi An Resort & Spa
Pool
Spa
Kids pool
Free WiFi
4.6 out of 5, Wonderful, (261)
The price is CA $127
per night
CA $144 total
includes taxes & fees
16 May - 17 May
Renaissance Hoi An Resort & Spa

About the area

Hoi An

Beachside getaway.You'll find Ha My Beach and An Bang Beach within 2 miles (3 km) of this hotel. Chuc Thanh Pagoda and Cua Dai Beach are also within 3 miles (5 km).

What's nearby

  • Ha My Beach - 17 min walk
  • An Bang Beach - 19 min walk
  • Cua Dai Beach - 6 min drive
  • Hoi An Market - 9 min drive
  • Hoi An Night Market - 9 min drive

Getting around

  • Da Nang Station - 22 min drive
  • Da Nang Intl. Airport (DAD) - 37 min drive

Restaurants

  • Bikini Bottom Express Hoi An - 16 min walk
  • The DeckHouse - 16 min walk
  • Luna d'Autunno - 17 min walk
  • Burger Craft - 15 min walk
  • Soul Kitchen - 16 min walk

About this property

Citadines Pearl Hoi An

4-star beachfront hotel near An Bang Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Citadines Pearl Hoi An like an outdoor pool and a children's pool.

Free breakfast is available daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers outdoor tennis courts, a fitness center, and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

  • 230 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Citadines Pearl Hoi An offers 230 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Digital television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Healing Pearl Spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Pearl Hoi An

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 805000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 805000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pearl Hoi Festa Apartments Hoi An
Pearl Hoi Festa Apartments
Pearl Hoi Festa Hoi An
Pearl Hoi Festa
The Pearl Hoi An a Festa Apartment
Pearl Festa Apartments Hoi Hoi An
Pearl Festa Apartments Hoi
Pearl Festa Hoi Hoi An
Pearl Festa Hoi
The Festa Apartments Hoi An
Pearl Hoi Festa Apartment Aparthotel Hoi An
Pearl Hoi Festa Apartment Aparthotel
Pearl Hoi Festa Apartment Hoi An
Pearl Hoi Festa Apartment
The Pearl Festa Apartments Hoi An
The Pearl Hoi An
The Pearl Hoi An Apartments
Citadines Pearl Hoi An Hotel
Citadines Pearl Hoi An Hoi An
Citadines Pearl Hoi An Hotel Hoi An

Citadines Pearl Hoi An Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 123 reviews" "
Rating 8 - Good. 42 out of 123 reviews" "
Rating 6 - Okay. 19 out of 123 reviews" "
Rating 4 - Poor. 6 out of 123 reviews" "
Rating 2 - Terrible. 5 out of 123 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Beautiful pool everywhere very clean. Staff very friendly Good breakfast
Stayed 4 nights in Jan 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pearl is a great place to stay. Great for families. Rooms are clean and tidy. Modern amenities in rooms. Also great to have lots of bottled water and large water container for refill. Pool area is great. Staff also really friendly and good with local recommendations. The only downfall is many shops no longer open, maybe due to Covid. You have to travel into Hoi An to get snacks etc. we also traveled into Hoi An to go out for meals as not many options close by. We used grabs as they were cheap and easy to use to transport in.
Stayed 5 nights in Dec 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Maria I

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was Huge - many rooms and apartments . Great location with private beach . Very clean rooms and property . Had a shuttle from hotel to Old Hoi A city , although only starting from 5pm and returning at 9. There were a lot of Locals staying at hotel for their holidays so it was busy at break fast and people were coming and going every day . The property has many shops and businesses that still remain shut after covid . It would have made a huge difference to have these shops and services , including Day Spa open as it is quite a distance from Hoi A town. The Manager Daniel was wonderful in attending to a mistake with our booking and made sure we were looked after and we were happy. I don’t think hotel has the restaurant running other than for the buffet breakfast . It would have been good to be able to eat lunch or dinner at hotel. Very relaxing 10 night stay. All the best with managing hotel Daniel ! Thank you again
Stayed 10 nights in Jun 2023

4/10 Poor

lloyd

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stayed at this property in June 2023. The property is a large resort by the beach with a good outdoor pool area. The problem with this hotel is that it is set up to cater to mainly larger groups of Chinese and Korean Tour operators. Most staff have very limited English and the facilities in room are poor. We had a Premium Deluxe ocean view room. The outdoor balcony areas had no furniture and the lounge area had an outdoor sofa as the only furniture in room. Getting simple things like extra glasses or ice is impossible and the laundry service prices are excessive. I would definitely not recommend this property to any one not part of a larger group tour.
Stayed 5 nights in May 2023

6/10 Okay

Rachel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
We booked this property thinking it had numerous restaurants and shops within it, boy were we wrong. A very small 7/11 shop was open along with a coffee shop 1 restaurant and a travel agency. One other restaurant did open while we were there though. Spa services not available. There is a new manager - David, who had only been there 3 weeks but you can really see he is going to make a difference. The staff speak very limited english which makes it hard. The pool is AMAZING and the breakfast also great, however with limited daily changes to the options. Alot of food also ran out quickly and it was slow to have new food come out. We had a family room (2 bedrooms) but there was no cutlery, no pots, pans etc to cook with. No teatowels or ability to wash your own dishes. If you book a family room, ensure you request all of this upon arrival. Rooms were cleaned daily though and left immaculate. And staff were accommodating once you found someone who could understand you. Location is away from the hustle and bustle of Hoi An but absolutely fantastic if you have children. I would stay closer to Hoi An township if i travelled here again.

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service
Pre COVID this hotel would have been busy and the promoted facilities all available. Unfortunately post COVID shops are closed, there are limited evening eating options and it requires a lick of paint and pathways repaired. Staff were helpful and pleasant. The gardening team maintain the grounds to a high standard. Hopefully tourists will return and the hotel will regain the footfall required to fully bring it back to life.
Stayed 5 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Girl trip
Or that great. It was probably a great place in its day. Needs maintenance bad mildew and mold smell in the room that no cleaning products will remove. Asked for a different room they claimed they were fully booked but I insisted and go a different room that also smelled but at least the view was better. The whole area I was in was empty except for the person right next to me. So the hotel was only 40-50% booked. They only use a part of the hotel as much of the buildings are empty or unused. many of the stores and spa services are gone. Like a ghost town. Reception not that great. It’s ok for a night or 2 loads of tour buses unloading people so if your there individually your forgotten. I sprained my ankle and they had no first aid service to help or bothered to do anything. Not worth the money of a resort. Hot pool broken and uncomfortable wooden deck chairs on the beach no drink service on the beach. I guess because nobody goes to the beach. I loved it the water was perfect no people it’s also pretty clean If your looking for luxury this is not it. The cleaning and servers are nice and will help you if you need them. Bellman also great. You definitely need to rent a moped because nothing is close by
Stayed 5 nights in May 2023

10/10 Excellent

Arghya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The resort is well-maintained and offers excellent amenities. The rooms are spacious and equipped with quality facilities. The breakfast buffet offers a wide variety of options. The pool is clean and enjoyable. However, the restaurant facilities are lacking, and the beachside bar closes too early, especially during the summer season. The front desk staff should be more proactive and welcoming in their approach.
Bedroom
View from the balcony
Living room
Stayed 2 nights in Apr 2023

8/10 Good

Seasaidh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach side location. Very clean, spacious and comfortable room. Lots to choose from in buffet but some not the best quality food, got told one morning we had to sit outside which felt like it was to protect other guests from the heat and sun, doesn’t seem fair. Tried to book the shuttle bus but due to only one vehicle available for this service, always missed out. Also with the bicycles, one day they were all in use by 9am and the next day we were told that service was no longer available and was only for the public holiday, no one advised us this in the beginning, shuttle service and bicycles shouldn’t be advertised if it can not be provided. No soundproofing within the corridors and rooms, other guests completely unaware or caring of how loud they are at any time of the day. No organisation or staff assistance to manage the crowds at check in desk or breakfast buffet, makes it an uncomfortable experience for other guests.
Stayed 4 nights in May 2023