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SureStay Plus Hotel by Best Western Plano

2.5 star property
Enjoy the outdoor pool at this Plano hotel

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Porch
Exterior
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)
Restaurant
Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
640 E Park Blvd, Plano, TX, 75074
  • Popular LocationCityLine5 min drive
  • Popular LocationPlano Convention Center5 min drive
  • Popular LocationUniversity of Texas at Dallas8 min drive
  • AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)30 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.3/10 Good
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.3/10 Wonderful
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Comfort Suites Plano - Dallas North
Pool
Hot tub
Breakfast included
Pet-friendly
4.0 out of 5, Very good, (1001)
The price is CA $109
per night
CA $127 total
includes taxes & fees
4 Jun - 5 Jun
Comfort Suites Plano - Dallas North

About the area

Plano

In historical district.Within 2 miles (3 km) of this Plano hotel, you'll find Interurban Railway Museum and ArtCentre of Plano. Collin Creek Mall and The Main Event are also within 2 miles (3 km).

What's nearby

  • CityLine - 5 min drive
  • Plano Convention Center - 5 min drive
  • Eisemann Center for the Performing Arts - 5 min drive
  • University of Texas at Dallas - 8 min drive
  • Baylor Scott & White The Heart Hospital - 9 min drive

Getting around

  • Parker Road Station - 11 min walk
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • In-N-Out Burger - 13 min walk
  • King Buffet - 4 min walk
  • Whataburger - 12 min walk
  • Poor Richard's Cafe - 13 min walk
  • Dairy Queen - 10 min walk

About this property

SureStay Plus Hotel by Best Western Plano

Enjoy the outdoor pool at this Plano hotel
SureStay Plus Hotel by Best Western Plano offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a picnic area are also featured at the business-friendly SureStay Plus Hotel by Best Western Plano. Self parking is free.

This Plano hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Plano offers 84 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM–10:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

SureStay Plus Hotel by Best Western Plano Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 461 out of 1000 reviews" "
Rating 8 - Good. 273 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jackylynn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely disgusting. My room was dirty and had left over rose petals from previous person. The bathroom was broken and the property smelled like smoke. The room was extremely noisy we could hear the people walking above us and their squeaky bed everytime they made a move. They refused to change my room. We could literally feel springs in the mattress. The staff was extremely disrespectful to us and my children did not want to stay. We had to book somewhere else for our second night. We tried to get a refund but they refused to do so. We will be contacting corporate.
Stayed 2 nights in Apr 2024

6/10 Okay

Malcolm

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is always gone at night . There are nails exposed in the bathroom as well as signs of just general disrepair on the carpet. The refrigerator is broken in the lobby and they have no snacks or vending machines on the property. The outlets for the microwave and fridge in the room are hit or miss. Hallways smell like cigarette smoke nonstop despite there being a non smoking floor. Would not stay here again regardless of how cheap it is.
Stayed 6 nights in Feb 2024

8/10 Good

Wendi

Liked: Staff & service, amenities, property conditions & facilities
Walking into the property you would not expect the rooms to be as nice as they were. Lots of room, comfortable beds and pillows, kids loved the blue tooth mirror, clean bathroom.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family of 4
everything was great. I DO WISH BREAKFAST WAS UNTILL 10! Its difficult with kids and especially on the weekend to wake up early to be in an out eating by 9AM
Stayed 3 nights in Feb 2024

10/10 Excellent

TaShawna

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It very great staff and I wouldn’t mind revisiting this hotel again
Stayed 4 nights in Feb 2024

8/10 Good

Jacqueline

Stayed 28 nights in Jan 2024

8/10 Good

Fidel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost 5 stars, but not quite :/
Just a couple of minor complaints... The "hot tub" which we were looking forward to and was a factor in our decision to stay at this hotel was outside and was not even warm. We notified the front desk on day two of this fact and they said they would notify maintenance. The hot tub was never even warm for our entire stay of 3 nites. The high tech mirror in the room was a mystery as to it's purpose or functionality...it emitted a bright light 24/7 which was disruptive to a good nites sleep! There was a pervasive and all encompassing odor of weed in the entire hallway where our room was located!
Stayed 3 nights in Feb 2024

10/10 Excellent

TaShawna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love it here the staff is very friendly and I wouldn’t mind revisiting this property again
Stayed 2 nights in Feb 2024

10/10 Excellent

TaShawna

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff and breakfast is great
Stayed 1 night in Jan 2024