Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property

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Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Indoor pool, sun loungers
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby
Reviews
7.8

Good

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Pet-friendlyPet-friendlyPet-friendly
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Popular LocationMerle Hay Mall3 min drive
  • Popular LocationDrake University8 min drive
  • Popular LocationWells Fargo Arena11 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)26 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

9.1/10 Wonderful
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.9/10 Excellent
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Des Moines

City center stay.Your stay at this Lovington hotel places you within 3 miles (5 km) of Merle Hay Mall and Pioneer Hi-Bred Headquarters. Also, IHS-Iowa Health Systems is within 3 miles (5 km) and Drake University is within 6 miles (10 km).

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Wells Fargo Arena - 11 min drive
  • Iowa Events Center - 11 min drive
  • Hy Vee Hall - 11 min drive

Getting around

  • Des Moines International Airport (DSM) - 26 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Casey's General Store - ‬2 min drive
  • ‪Panera Bread - ‬19 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel perfectly located for exploring Des Moines
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. The business-friendly Quality Inn & Suites Des Moines - Merle Hay Road also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Des Moines hotel.

  • 116 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • 1 conference room
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250.00
  • Cleaning fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 198 out of 609 reviews" "
Rating 8 - Good. 219 out of 609 reviews" "
Rating 6 - Okay. 108 out of 609 reviews" "
Rating 4 - Poor. 44 out of 609 reviews" "
Rating 2 - Terrible. 40 out of 609 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Brock

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Staff very friendly and helpful. Room was spotless. Would stay again!
Stayed 1 night in Feb 2024

8/10 Good

Ron

Travelled with family
Liked: Property conditions & facilities
The room was nice. The bed was better than we expected. Only dealt with the staff at check in. The hotel was generally quiet, except we could hear the shower running in the room next door.
Stayed 3 nights in Feb 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price.
Stayed 4 nights in Feb 2024

4/10 Poor

Jocelyn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but took awhile for the tv to work.
Stayed 1 night in Feb 2024

6/10 Okay

Steffany, Dallas City

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
What's with the Tub Floor?
Not sure about the fluid below the tub. Thought it was water but now wondering if it was a fluid that was suppose to be there. Forgot to ask about it. No Hot Tub. Good Breakfast. Bed was comfortable. Overall for the price I'm glad I stayed there.
Stayed 2 nights in Feb 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was clean quiet safe
Stayed 1 night in Dec 2023

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick overnight. Property was clean, good location right off highway. Nearby restaurants. Onsite breakfast was good. No frills lodging. Better than expected for the price.