Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

2.5 star property
Hotel perfectly located for exploring Novi

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

Indoor pool
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Free daily full breakfast
Fitness facility
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
39675 W 12 Mile Road, Novi, MI, 48377
  • Popular LocationTwelve Oaks Mall4 min drive
  • Popular LocationJD Racing Indoor Karting4 min drive
  • Popular LocationSuburban Collection Showplace7 min drive
  • AirportDetroit, MI (DTW-Detroit Metropolitan Wayne County)29 min drive

Room options

Standard Room, 2 Queen Beds

8.9/10 Excellent
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, Accessible (Communications Accessible)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 2 Queen Beds

Suite, 1 King Bed with Sofa bed

7.1/10 Good
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

10/10 Exceptional
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

7.5/10 Good
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.2/10 Wonderful
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds

9/10 Wonderful
  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10/10 Exceptional
  • 30 sq m
  • Sleeps 7
  • 2 Queen Beds

Standard Room, 1 King Bed, Jetted Tub

7.5/10 Good
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Novi

City center stay.Stay at this Novi hotel and you'll be within half a mile (1 km) of Henry Ford Medical Center - Columbus and 2 miles (3 km) of Twelve Oaks Mall. West Oaks and JD Racing Indoor Karting are also within 3 miles (5 km).

What's nearby

  • Henry Ford Medical Center - Columbus - 7 min walk
  • Twelve Oaks Mall - 4 min drive
  • JD Racing Indoor Karting - 4 min drive
  • Suburban Collection Showplace - 7 min drive
  • Henry Ford West Bloomfield Hospital - 8 min drive

Getting around

  • Royal Oak Station - 21 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 30 min drive

Restaurants

  • The Cheesecake Factory - 4 min drive
  • McDonald's - 3 min drive
  • Zoup! - 4 min drive
  • Kerby's Koney Island - 20 min walk
  • Garrett Popcorn Shops - 4 min drive

About this property

Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel

Hotel perfectly located for exploring Novi
Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel. Self parking is free.

This Novi hotel is smoke free.

  • 92 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room
Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel offers 92 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 874 reviews" "
Rating 8 - Good. 277 out of 874 reviews" "
Rating 6 - Okay. 88 out of 874 reviews" "
Rating 4 - Poor. 59 out of 874 reviews" "
Rating 2 - Terrible. 48 out of 874 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Ashley N

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that there was continental breakfast and a pool. The showers werent very hot and the ceiling was stained like there was water damage. Also you cant close the thick curtains all the way. Beds were comfortable.
Stayed 2 nights in Jan 2024

6/10 Okay

Jeremy

Travelled with family
The hotel was a bit outdated and not very much parking in their lot. Staff was ok but could have been a little more friendly with their interactions.
Stayed 2 nights in Jan 2024

8/10 Good

Alicia

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Holly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Incorrect room given
Well I booked a suite with 2 queen beds and a pull out couch for 7 people. Upon arrival I was given a room with a king size bed. Went back to the front desk and was told that you the third party make rooms up and don’t actually work with the hotels hand in hand to find out what kind of rooms they have. I was also told that this was a fire hazard to have 7 people in the room together. I had to get a roll away bed for this stay and squeeze everyone in that one room. You guys offered to get me into a different hotel but the closest one was 5 miles away and I could not be any further away as I was there for a cheer competition and was already far enough away from the competition site. You did credit me $50 but it still was a hassle to have to squeeze us into that room and not be really comfortable sleeping on what was a comfortable bed.
Stayed 1 night in Jan 2024

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would recommend it to others.
Stayed 1 night in Jan 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Better hotels in the area
Safety latch on door was broken. The toilet was broken, about came off the floor. The bed had stains and hairs on it and was poorly made. Overall not great conditions, won’t be coming back.
Stayed 3 nights in Jan 2024

8/10 Good

Jennifer

Stayed 1 night in Jan 2024