1)Trash in parking lot.
2) Broken bathroom door.
3) Asked front desk for one extra pillow. Nope
4) They do supply breakfast - but no coffee. Both large coffee containers empty. Spent 20 minutes eating food, hoping staff would refill the coffee, but no staff visible in dining area, or the front desk.
*They did have hot water and little packets of freeze-dried decaf, I'll pass.
5) "Check Out Procedure" Basket on the front desk with a note attach, instructing guest to check out by leaving their key in basket.
If you're going to have a self check-out, supply a secure drop box to put key cards in. A pile of key cards laying open in a basket, sets up a passing bad actor bystander, that could easily grab a key and go to that room, trash it until 11am checkout, leave and the guest would be totally liable for the damages. Shady and lazy tactics.