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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

2.5 star property
Hotel near West Edmonton Mall in Edmonton

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Photo gallery for Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Full-size fridge, microwave, stovetop, dishwasher
Indoor pool
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes
Property amenity
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • Popular LocationWest Edmonton Mall4 min drive
  • Popular LocationFantasyland4 min drive
  • Popular LocationUniversity of Alberta13 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)28 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed (Walk-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Studio Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel
Pool
Hot tub
Breakfast included
Parking included
4.5 out of 5, Wonderful, (1118)
The price is CA $158
per night
CA $178 total
includes taxes & fees
3 Jun - 4 Jun
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

About the area

Edmonton

West Edmonton stay.A stay at this West Edmonton hotel places you within 3 miles (5 km) of West Edmonton Mall and 6 miles (10 km) of TELUS World of Science-Edmonton. Also within 9 miles (15 km) are Rogers Place and Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 4 min drive
  • Fantasyland - 4 min drive
  • Rogers Place - 13 min drive
  • University of Alberta - 13 min drive
  • Fort Edmonton Park - 15 min drive

Getting around

  • Corona Station - 13 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • McDonald's - 14 min walk
  • McDonald's - 10 min walk
  • Tim Hortons - 15 min walk
  • La Perle Restaurant and Bar - 3 min drive
  • Denny's - 17 min walk

About this property

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel

Hotel near West Edmonton Mall in Edmonton
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites West Edmonton - Mall Area, an IHG Hotel. Self parking is free.

  • 77 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
Candlewood Suites West Edmonton - Mall Area, an IHG Hotel offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch TV
  • Cable channels
  • MP3 dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; to check in, go to Holiday Inn Express West Edmonton lobby (same building).
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 25 per night
  • Only dogs are allowed
  • Weight limit: 80 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Hotel

Candlewood Suites West Edmonton - Mall Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1001 reviews" "
Rating 8 - Good. 298 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wilson, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying at Candlewood Suites West Edmonton and it was fantastic. The employees were professional and the hotel was clean. Location is very convenient. Small shops and restaurants within walking distance. This is my new hotel I will be staying when traveling to Edmonton.
Stayed 2 nights in Feb 2024

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Feb 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
New Building
Stayed 2 nights in Jan 2024

8/10 Good

Elaine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well equipped, everything you need from dishes to toiletries is available. I only had one problem the bathroom shower drain was not clean, upon checkout I brought it to the attention of the front desk and showed her pictures.
Stayed 1 night in Jan 2024

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service
Mohammed really makes me feel welcome every time I stay there. He is an exceptional employee who goes out of his way to ensure that my stay is comfortable.
Stayed 1 night in Jan 2024

8/10 Good

farzin, cold lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Really clean place with underground parking. I booked this place by mistake thinking it was like holiday in. No breakfast option. Really tucked away in a one way street. Really odd to get to this place from a back alley.
Stayed 1 night in Jan 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel! It was easy to get to from out of town. The area around the hotel was not that exciting but did have essentials - and pretty close to west ed
Stayed 2 nights in Jan 2024