DoubleTree by Hilton Hotel West Edmonton

4.0 star property
4-star eco-certified hotel near West Edmonton Mall

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Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Exterior
Indoor pool
Junior Suite, 1 King Bed | Living area
Room, 1 King Bed, Non Smoking (Bi-Level)
Bar (on property)
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendly
  • PoolPoolPool
  • Breakfast available
  • Parking included
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • Popular LocationWest Edmonton Mall5 min drive
  • Popular LocationFantasyland6 min drive
  • Popular LocationRogers Place10 min drive
  • AirportEdmonton, AB (YEG-Edmonton Intl.)33 min drive

Room options

1 King Hospitality Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Edmonton

West Edmonton stay.Your stay at this West Edmonton hotel places you within 2 miles (3 km) of Oasis Centre and CARNA Museum & Archives. West Edmonton Mall and TELUS World of Science-Edmonton are also within 3 miles (5 km).

What's nearby

  • TELUS World of Science-Edmonton - 4 min drive
  • West Edmonton Mall - 5 min drive
  • Fantasyland - 6 min drive
  • University of Alberta - 9 min drive
  • Rogers Place - 10 min drive

Getting around

  • MacEwan Station - 11 min drive
  • Edmonton Station - 13 min drive
  • Edmonton Intl. Airport (YEG) - 35 min drive

Restaurants

  • A&W Mayfield Common - 3 min drive
  • Blue Truck Barbecue - 11 min walk
  • Tim Hortons - 14 min walk
  • Fife N' Dekel - 12 min walk
  • Tim Hortons - 17 min walk

About this property

DoubleTree by Hilton Hotel West Edmonton

4-star eco-certified hotel near West Edmonton Mall
DoubleTree by Hilton Hotel West Edmonton offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 15 meeting rooms are available. Event space at this hotel measures 35000 square feet (3252 square meters) and includes a conference center. The eco-certified DoubleTree by Hilton Hotel West Edmonton also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 4-star Edmonton hotel is smoke free.

  • 238 guestrooms or units
  • 9 levels
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 1975
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: CAD 21 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

DoubleTree by Hilton Hotel West Edmonton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alisha

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in Feb 2024

4/10 Poor

Janelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
We were greeted with warm cookies which was probably the best part of our stay. Unfortunately the rooms are very dated, dark, and ours was very dusty. We have allergies and myself and daughter sneezed and coughed constantly. You could see the dust floating everywhere. The beds were some of the worst I’ve ever slept on. Like a board. We are all stiff and sore. I twisted my ankle in the parking lot and my husband went to get me ice at the ice machine - which wasn’t even plugged in! Our neighbours were noisy as they stuck us on the floor with hockey teams and other families. One of our neighbours was also smoking pot as the hallway reeked of it. Overall a very disappointing stay. Luckily we were only there to sleep (not really since the beds were horrible) The restaurant was good though, I’ll give them that
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. Max was very welcoming and helpful!
Stayed 1 night in Feb 2024

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Amenities
Its a good location. The place is clean and staff is friendly. They advertise room service whic does not exist. Tried several times with no success. The wifi was difficult to access. It was realitively quiet based on the fact there was a hockey group staying at the hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staffs
Stayed 1 night in Feb 2024

8/10 Good

Jolon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Stayed 1 night in Feb 2024

10/10 Excellent

Casi

Travelled with group
Liked: Amenities
It was very nice, no complaints
Stayed 1 night in Jan 2024

8/10 Good

Abbas, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024