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Embassy Suites by Hilton El Paso

3.5 star property
Hotel near Cielo Vista Mall in El Paso

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Embassy Suites by Hilton El Paso

Photo gallery for Embassy Suites by Hilton El Paso

Bar (on property)
Exterior
1 bedroom, premium bedding, in-room safe, desk
Lobby
Lobby

Overview of Embassy Suites by Hilton El Paso

Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
6100 Gateway East, El Paso, TX, 79905
  • Popular LocationBassett Place10 min walk
  • Popular LocationCielo Vista Mall5 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)7 min drive
  • Popular LocationFort Bliss8 min drive

Room options

View all photos for King Suite, 2 Rooms

Flat-screen TV

King Suite, 2 Rooms

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Flat-screen TV

Suite, 1 King Bed, Accessible, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Flat-screen TV

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Flat-screen TV

Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

Flat-screen TV

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place El Paso Airport
Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (1000)
The price is CA $196
per night
CA $231 total
includes taxes & fees
16 May - 17 May
Hyatt Place El Paso Airport

About the area

El Paso

Near the airport.You'll be within half a mile (1 km) of Bassett Place and 2 miles (3 km) of Gene Roddenberry Planetarium with a stay here. Texas Tech University Health Sciences Center El Paso and Cielo Vista Mall are also within 3 miles (5 km).

What's nearby

  • Bassett Place - 10 min walk
  • El Paso County Coliseum - 4 min drive
  • University Medical Center of El Paso - 4 min drive
  • Cielo Vista Mall - 5 min drive
  • Fort Bliss - 8 min drive

Getting around

  • El Paso Union Depot - 13 min drive
  • El Paso International Airport (ELP) - 8 min drive

Restaurants

  • Whataburger - 16 min walk
  • Dave & Buster's - 13 min walk
  • Starbucks - 14 min walk
  • IHOP - 1 min walk
  • Dunkin' - 17 min walk

About this property

Embassy Suites by Hilton El Paso

Hotel near Cielo Vista Mall in El Paso
Embassy Suites by Hilton El Paso offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 5928 square feet (551 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton El Paso. Self parking is free.

This El Paso hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • 5928 sq ft of conference space
  • 551 sq m of conference space
  • Built in 1976
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton El Paso offers 187 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only cats are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Paso Hotel
El Paso Hotel Suites
El Paso Suites
El Paso Suites Hotel
Hotel El Paso
Hotel El Paso Suites
Hotel Suites El Paso
Suites El Paso
Embassy Suites El Paso Hotel El Paso
El Paso Embassy Suites
Embassy Suites Hilton El Paso Hotel
Embassy Suites Hilton El Paso
Embassy Suites By Hilton Paso
Embassy Suites by Hilton El Paso Hotel
Embassy Suites by Hilton El Paso El Paso
Embassy Suites by Hilton El Paso Hotel El Paso

Embassy Suites by Hilton El Paso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 57 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

muntasser

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Apr 2024

4/10 Poor

Ely

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Embassy Suite standard we expected
Bathroom was small. The shampoo dispensers were low or empty. We had 4 people on the reservation yet only 2 towels were readily available upon arrival and I had to call the front desk for more towels. Not pet friendly at all. No areas for pets to do their business, entire surrounding areas concrete or rock gravel. The faucet was installed incorrectly so we had to turn the hot water a weird way to turn it on. No vacuuming was done or towel or soap refills. There was a car club hanging out at the parking lot taking all the available parking and was very loud from their car engines. There was no security telling them to leave the premises because they were loitering. Very disappointing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding gift
This stay was a 2 day wedding gift for my ederly relative starting Chapter 2 of his life with his new Sweetheart. They found their stay so relaxing after the wedding. They loved the delicious complimentary breakfast 😋. Overall, they loved their stay.
Stayed 2 nights in Jan 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
Had a fantastic time! The front desk staff was great, breakfast was wonderful and the pool/jacuzzi was really nice. The bartender (I think her name is May) was very friendly and outgoing! The exceptional customer service is the reason why we will be staying at the Embassy Suites from now on when we stay in El Paso.
Stayed 2 nights in Jan 2024

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service
Happy and displeased
Great part was all the staff. Friendly attentive kind Worst. Drawers so hard to open in bedroom Was woke by dripping from ceiling. Maintenance came 2x. They tried but made it worse. I slept horrible. They did apologize but that was it. Do not sleep in room 105
Stayed 5 nights in Jan 2024

6/10 Okay

Richard

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Bernardo

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jayme

Travelled with pets, Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Embassy Suites is little Mexico
Completely over run by obnoxious foreign Nationals. Had to wait in line for an hour for complimentary drinks, waited in line for breakfast for another hour on top of that. Foreign Nationals and their children running up and down the hallways screaming and laughing until 1am. Jacuzzi was broken, and staff seemed to not care.
Stayed 1 night in Dec 2023