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Golden Lakes Hotel

4.0 star property
4-star eco-certified hotel near Lac de l'Eau d'Heure

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Photo gallery for Golden Lakes Hotel

Premium Studio, Terrace, Lake View (Studio) | Terrace/patio
Front of property
View from room
Premium Studio, Terrace, Lake View (Studio) | Living area
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Route de la Plate Taille, 51, Froidchapelle, Wallonia, 6440
  • Popular LocationLac de l'Eau d'Heure6 min walk
  • Popular LocationNatura Parc l'Eau d'Heure15 min walk
  • Popular LocationGravity Park7 min drive
  • AirportLille (LIL-Lesquin)93 min drive

Room options

View all photos for Comfort Studio, Kitchenette, Lake View (with Sofabed)

View from room

Comfort Studio, Kitchenette, Lake View (with Sofabed)

  • 40 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Kitchenette, Garden View (with Sofabed)

Family Studio, Kitchenette, Garden View (with Sofabed) | Living area

Family Studio, Kitchenette, Garden View (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Lake View

Standard Room, 2 Single Beds, Lake View

Standard Room, 2 Single Beds, Lake View

  • 24 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, Kitchenette, Lake View (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Apartment, Kitchenette, Lake View (with Sofabed)

  • 72 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, Terrace, Lake View

View from room

Standard Room, Terrace, Lake View

  • 24 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Kitchenette, Garden View (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Studio, Kitchenette, Garden View (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, Terrace, Lake View (VIP Studio)

Superior Studio, Terrace, Lake View (VIP Studio) | Living area

Superior Studio, Terrace, Lake View (VIP Studio)

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio, Terrace, Lake View (Studio)

Premium Studio, Terrace, Lake View (Studio) | Living area

Premium Studio, Terrace, Lake View (Studio)

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the area

Froidchapelle

Close to the boardwalk/promenade.You'll find Lac de l'Eau d'Heure and Natura Parc l'Eau d'Heure within a 15-minute walk of this Froidchapelle hotel. Gravity Park is within 6 miles (10 km) and La Tour Salamandre is within 9 miles (15 km).

What's nearby

  • Lac de l'Eau d'Heure - 6 min walk
  • Natura Parc l'Eau d'Heure - 15 min walk
  • Gravity Park - 7 min drive
  • Abbaye de Scourmont - 22 min drive
  • Val Joly Lake - 29 min drive

Getting around

  • Pry Station - 14 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 34 min drive

Restaurants

  • ‪Beach Club - ‬5 min walk
  • ‪Iwago 66 - ‬11 min walk
  • ‪Brasserie Du Cerf - ‬6 min drive
  • ‪La Brasserie - ‬8 min drive
  • ‪Le Relais De Cerfontaine - ‬6 min drive

About this property

Golden Lakes Hotel

4-star eco-certified hotel near Lac de l'Eau d'Heure
Golden Lakes Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A sauna, a terrace, and barbecue grills are also featured at the eco-certified Golden Lakes Hotel. Self parking is free.

This 4-star Froidchapelle hotel is smoke free.

  • 79 guestrooms or units
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Built in 2018
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Golden Lakes Hotel offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, Portuguese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 21 for adults and EUR 10.5 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 9 holes of golf
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 32
  • Tile flooring in room

Room amenities

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 21 for adults and EUR 10.5 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: EUR 49
  • Spa fee: EUR 49
  • Spa tub fee: EUR 49
  • Facilities fee: EUR 49 per person and includes use of: sauna; water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.
The listed facilities fee is charged per hour to access the spa.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Golden Lakes Hotel Hotel
Golden Lakes Hotel Froidchapelle
Best Western Plus Golden Lakes Hotel
Golden Lakes Hotel Hotel Froidchapelle

Golden Lakes Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 221 reviews" "
Rating 8 - Good. 70 out of 221 reviews" "
Rating 6 - Okay. 22 out of 221 reviews" "
Rating 4 - Poor. 6 out of 221 reviews" "
Rating 2 - Terrible. 2 out of 221 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Khaled

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Not so good
The place is missing good service and they wanted 50 euros because I left at 12 not 11. I asked for a wine opener which I had to go and pick up my self and I had to return it I could just leave it in the room. Very cooled service
Stayed 2 nights in Sep 2023

8/10 Good

Graham

Stayed 1 night in Jul 2023

10/10 Excellent

Erik Næss

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you.
Lack of English speaking personnel in the reception. Clean, quiet, beautiful place.
Stayed 5 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Beryl

Disliked: Cleanliness, property conditions & facilities
Confusing
Arrived in the dark after airport was closed due to strike booked in pains given key fob and told its behind reception took me ten minutes in the dark a drain to find it . Then we had to clean the door to get inthick with spider webs even in the room Breakfast just ok beautiful surroundings though wouldn’t want to stay again though
Stayed 2 nights in Oct 2022

8/10 Good

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Heel proper en aangenaam verblijf. Enkel de douche duurde heel lang tegen er warm water uit de kraan kwam en er kwam niet veel water uit.
Stayed 2 nights in Sep 2022

8/10 Good

hamidreza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2022

10/10 Excellent

Ruksana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overall.
It was very good. Onsite restaurant was delicious. Staff very lovely and accommodating. One pointer , i would say, is for the hotel to have access to local taxis and services as felt quite restricted for airport transfers to and fro.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything here
Love the scenes, the nature and the comfortable room.
Stayed 5 nights in Jul 2022

10/10 Excellent

Oren

Stayed 1 night in May 2022