6/10 Okay
John, Smethwick
3 Mar 2024
Liked: Cleanliness, staff & service, amenities
I was expecting a lot more. It was sold as a boutique high end luxury hotel, it was nice, but the decor is terrible. The hallways are decorated in black pebbles which makes it dark and uninviting. The bedrooms are trying to be unique and boutique but the finish is a bit cheap. The wiring and sockets are poorly integrated at the ends of the beds and look messy and unfinished and the bedside lamps have cheap plastic shades with stark white lighting. The wall light switches are difficult to use and look unfinished like they need a cover over them. Overall not worth the money, especially when I stayed at the Savoy up the road for less money and significantly more luxury. However, it's not a bad hotel and the staff were lovely and very helpful.
John
Stayed 4 nights in Feb 2024