4/10 Poor
ROBERT
Travelled with partner
6 Mar 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok this was not what we expected. We expected to stay in the building shown on Expedia's website (the Grand Hotel). However we were relagated to the service building which does have four units on three floors. Unfortunately (I've had this experience before when booking with Expedia) it felt like we were given the backroom on the third floor. Upon opening the window our view was dumpsters. But to be fair in the distance were lemon and orange trees and a nice view of the sea. There was also an issue with no heat. The management told us that we were there on the shoulder season so the main facilities were closed (so was the heat). Go figure.
(Expedia intervened) -- They moved us to a lower unit and somehow with computerized thermostats cooked us at night. We could not easily manage the temperature in the room. The shower was so small (maybe 2.5 x 2.5 feet). Do not consider if your are larger person. You cannot bend over to wash your legs or feet.
The actual town is close by. Great boardwalk and many restaurant options. But be careful traveling on shoulder seasons. Almost all museums, art centers are closed.
Parking is at a distance from all buildings. Walkways are difficult with paving and suitcases.
ROBERT
Stayed 3 nights in Feb 2024
