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Courtyard by Marriott Gatlinburg Downtown

3.0 star property
3-star hotel near Great Smoky Mountains National Park

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In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby lounge
Hair dryer, towels
Reviews
9.0

Wonderful

Popular amenities

  • Restaurant
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Popular LocationGatlinburg Convention Center3 min walk
  • Popular LocationSkyPark6 min walk
  • Popular LocationRipley's Aquarium of the Smokies13 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)69 min drive

Room options

Room, 2 Queen Beds

9.7/10 Exceptional
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony

8/10 Very good
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

8.5/10 Very good
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Smoking, Balcony

9.6/10 Exceptional
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

8.6/10 Excellent
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

10/10 Exceptional
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Gatlinburg

In state park.With a stay at this Gatlinburg hotel, you'll be within a 5-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 3 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Mellow Mushroom - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

Courtyard by Marriott Gatlinburg Downtown

3-star hotel near Great Smoky Mountains National Park
Courtyard by Marriott Gatlinburg Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. The business-friendly Courtyard by Marriott Gatlinburg Downtown also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available.

This 3-star Gatlinburg hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • To-go breakfast available for a fee daily: USD 6-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1001 reviews" "
Rating 8 - Good. 208 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Henry

Stayed 1 night in Apr 2024

10/10 Excellent

Colleen

Stayed 2 nights in Mar 2024

8/10 Good

Miranda, Huntsville

Liked: Cleanliness, staff & service, amenities
This property is nice but the staff make it great. The hotel is in renovations at the moment so there is a lot of work being done all around the property, but they appear to work fast and it did not cause any major inconvenience. My only issues were minor things like the indoor pool was very cold and the hot tub was out of order. Overall it is a good hotel and we had a pleasant experience.
Stayed 4 nights in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No excuses for Marriott!
Rented the room specifically because we were wanting a Romantic Getaway and relax in the hot tub. Get there and np hot tub. The construction people up and down the elevators was annoying. I realize this was "off season" but no excuse for Marriott. Would consider staying again if everything was back in working order. Otherwise, room was nice, clean and quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tinsley Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean staff very professional good location
Stayed 3 nights in Feb 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
My trip
The hot tub was out of service. Drinks at bar were overpriced
Stayed 2 nights in Feb 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Oscar

Stayed 5 nights in Feb 2024

2/10 Terrible

Riley

Travelled with partner
Liked: Staff & service
The ladies working the front desk were Awesome. That being said...I reserved the King suite for my Fiance and I...a week and a half or better in advance, only to show up on check in date to find out that they didn't have my room available due to having the hallway carpet removed and replaced. Not once did I receive an email from the Hotel or Expedia about any of this! So we were told that the only option was a double Full size bedroom. The beds were to small for us to really even sleep side by side! The room was not a Suite...and yet I was told the price of it was $40 more than what Expedia had said I owed taxes and all for the King suite. I also called prior to showing up to make sure the Hot tub was open and running this time of year...was told YES...showed up...room not available...and the hot tub was broken as well. The King suite and hot tub were the only 2 reasons we chose the Marriott. Big thumbs down on the behalf of both Of your companies for lack of Communication...as well as putting a damper on our very rare kid-free "Vacation".
Stayed 2 nights in Feb 2024

2/10 Terrible

Alfonzo

Stayed 2 nights in Feb 2024