Gatlinburg Town Square by Exploria Resorts

2.5 star property
Eco-certified hotel near Great Smoky Mountains National Park

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Gatlinburg Town Square by Exploria Resorts

Photo gallery for Gatlinburg Town Square by Exploria Resorts

Indoor pool, seasonal outdoor pool
Exterior
GTV Studio
GTVH Standard King Room | In-room dining
Interior entrance

Overview of Gatlinburg Town Square by Exploria Resorts

Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Popular LocationGatlinburg Convention Center5 min walk
  • Popular LocationSkyPark8 min walk
  • Popular LocationRipley's Aquarium of the Smokies16 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)70 min drive

Room options

GTVH Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds

GTS 2 Bedroom Premium

  • 85 sq m
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

GTS 2 Bedroom Deluxe

  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

GTS Accessible Studio

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

GTS 1 bedroom Condo

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTS Studio

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

GTS Accessible 1 bedroom Condo

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTVH Standard King Room

  • Sleeps 2
  • 1 King Bed

GTS Accessible 2 bedroom Condo

  • 85 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

GTV Accessible 1 bedroom Condo

  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

GTV 1 Bedroom Condo

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

GTV Studio

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

About the area

Gatlinburg

In Gatlinburg .Within a 10-minute walk of this Gatlinburg hotel, you'll find Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • Gatlinburg Space Needle - 7 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 16 min walk
  • Anakeesta - 16 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • Crawdaddy's Restaurant & Bar - 8 min walk
  • Ole Smoky Distillery - 8 min walk
  • Loco Burro Fresh Mex Cantina - 10 min walk
  • Mellow Mushroom - 8 min walk
  • Smith & Son Corner Kitchen - 7 min walk

About this property

Gatlinburg Town Square by Exploria Resorts

Eco-certified hotel near Great Smoky Mountains National Park
Gatlinburg Town Square by Exploria Resorts offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a spa tub. WiFi is free in public spaces. A fitness center, barbecue grills, and a vending machine are also featured at the eco-certified Gatlinburg Town Square by Exploria Resorts. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 221 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Gatlinburg Town Square by Exploria Resorts offers 221 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Fitness center
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square by Exploria Resorts Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 462 out of 1005 reviews" "
Rating 8 - Good. 302 out of 1005 reviews" "
Rating 6 - Okay. 117 out of 1005 reviews" "
Rating 4 - Poor. 57 out of 1005 reviews" "
Rating 2 - Terrible. 67 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with family
Liked: Amenities
Disliked: Staff & service
So the room is what i expected. Could have been cleaned and better dusted but its hard to find help these days. My problem was bugs first day killed one the other got away. Bug dropping though i cleaned indicated a bigger issue. I tried to call but never an answer from front desk I gave up. The fire place would not come on. I rented it because it had one. The day i left i was up early got to see several more bugs. Im super upset, because if theyre spraying regular which i would assume the should there would have been so many. Roaches are hideous creatures. I feel since there is tbat many and bug drippings were even on the dishes in the cabinet that theyre not actually deep cleaning to see the problem actually exist. I wont be back for this reason alone. The other stuff i could have overlooked as well as no one answering the front desk. Also it inconvenient not to have a desk to go up to without leaving sight. I dealt woth it and probably brought the issue home. For the price I'm super disappointed. Parking is hard with a larger vehicle when its full since your car dont just pull right into the space. Almost couldn't find a spot to fit had to pull out of the garage and go back in to get a space when you first pull in. Also i thought my room was a lot less than it added up too, I guess fees and such. Bed is firm yet has a bit of softness.

10/10 Excellent

kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk to the strip its only about 3 blocks away, and it was comfortable we got the 2 bedroom with full kitchen it was very well equipped. They also have grill, fireplace, and free laundry room..
Stayed 5 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading
Was not told there is a separate motel for the basic rooms
Stayed 2 nights in Jan 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
Liked the fireplace. Was fake, but enjoyably. Room inside was nice. Outside layout and how to get from office to parking garage to motel was very frustrating. Room at the fartest end, which was unnecessary since room booked 2 month advance. Late check in and early check out. No free breakfast 200.00 deposit. Rates for time we went was alright 750.00 3 nights around new years. If its the only open motel with vacant rooms during peek, id say go to it. Was clean and nice room. Outside and getting to room was hassle. I give it a B- -
Stayed 3 nights in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to town. We have walked but chose to park this time as hill can get a little rough on the legs after a few timea to town. Room was great. We had a 2 bedroom condo. Was disappointed the outdoor pool was closed so no hot tub this time. People above us kept sliding their chairs and that was annoying. Overall we love this resort and will be back.
Stayed 3 nights in Jan 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in Jan 2024

2/10 Terrible

Ivey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
False advertising. The property I thought I was staying at is actually down the road and across the street. No indoor pool or gym here, we're in a weird satellite hotel. It's just really disappointing and not what was expected.
Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Mahonie

It was in the resort area
Stayed 2 nights in Jan 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities