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InterContinental Sanctuary Cove Resort, an IHG Hotel

5.0 star property
Beachfront hotel near Dreamworld

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Photo gallery for InterContinental Sanctuary Cove Resort, an IHG Hotel

Exterior
View from room
Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Manor Circle, Hope Island, QLD, 4212
  • Popular LocationSanctuary Cove Marina6 min walk
  • Popular LocationWarner Bros. Movie World10 min drive
  • Popular LocationDreamworld11 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)47 min drive

Room options

View all photos for Classic Room, 2 Double Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Garden View

9.8/10 Exceptional
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Single Bed (Federation)

Suite, 1 Single Bed (Federation)

Suite, 1 Single Bed (Federation)

  • 178 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Single Bed (Manor)

Suite, 1 Single Bed (Manor) | Living area

Suite, 1 Single Bed (Manor)

  • 232 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Single Bed, Marina View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Single Bed, Marina View (Homestead)

  • 67 sq m
  • Marina view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Marina View (Lounge Access)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Marina View (Lounge Access)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Marina View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Queenslander)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking (Queenslander)

10/10 Exceptional
  • 66 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

8/10 Very good
  • 39 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Suite, 1 Queen Bed, Non Smoking (Lounge Access)

Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 Queen Bed, Non Smoking (Lounge Access)

10/10 Exceptional
  • 66 sq m
  • Marina view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Double Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Lagoon View

9.5/10 Exceptional
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Single Bed, Garden View (Homestead)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Single Bed, Garden View (Homestead)

10/10 Exceptional
  • 67 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lagoon View

8.9/10 Excellent
  • 39 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Garden View

9/10 Excellent
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, View

Minibar, in-room safe, desk, laptop workspace

Classic Room, View

  • 39 sq m
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Marina View (Lounge Access)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Marina View (Lounge Access)

10/10 Exceptional
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property grounds
RACV Royal Pines Resort Gold Coast
Pool
Hot tub
Spa
Kids pool
4.7 out of 5, Exceptional, (1157)
The price is CA $195
per night
CA $215 total
includes taxes & fees
6 Jun - 7 Jun
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About the area

Gold Coast

On the beach.With a stay at this Hope Island hotel, you'll be within half a mile (1 km) of Sanctuary Cove Marina and 2 miles (3 km) of Sanctuary Cove Golf and Country Club. Also, Marina Shopping Village is within 2 miles (3 km) and Warner Bros. Movie World is within 6 miles (10 km).

What's nearby

  • Sanctuary Cove Marina - 6 min walk
  • Sanctuary Cove Golf and Country Club - 18 min walk
  • Warner Bros. Movie World - 10 min drive
  • Dreamworld - 11 min drive
  • Wet'n'Wild Gold Coast - 11 min drive

Getting around

  • Helensvale Station - 16 min drive
  • Coolangatta Airport (OOL) - 47 min drive

Restaurants

  • Coomera Waters Tavern - 17 min drive
  • George's Paragon Seafood Restaurant - 9 min walk
  • Boardwalk Tavern - 3 min drive
  • House of Siam Thai Restaurant - 3 min drive
  • Hope Island Blue Water Grill - 3 min drive

About this property

InterContinental Sanctuary Cove Resort, an IHG Hotel

Beachfront hotel near Dreamworld
InterContinental Sanctuary Cove Resort, an IHG Hotel offers its guests a marina, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A seasonal outdoor pool, a spa tub, and a terrace are also featured at the luxury InterContinental Sanctuary Cove Resort, an IHG Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this Gold Coast hotel.

  • 251 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1988
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
InterContinental Sanctuary Cove Resort, an IHG Hotel offers 251 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Property amenities

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Valet parking on site (AUD 40.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free 24-hour offsite parking within 656 ft

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 48 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 5 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Playground
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 48 per person
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

InterContinental Sanctuary Cove Resort, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 999 reviews" "
Rating 8 - Good. 262 out of 999 reviews" "
Rating 6 - Okay. 82 out of 999 reviews" "
Rating 4 - Poor. 35 out of 999 reviews" "
Rating 2 - Terrible. 15 out of 999 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, we stayed when it was quiet but during school holidays I can imagine this place would be utter pandemonium with kids everywhere: it’s very much a kid friendly resort, so be aware of that!
Stayed 3 nights in Feb 2024

10/10 Excellent

KRIS

Stayed 3 nights in Feb 2024

6/10 Okay

Gill

Travelled with partner
Liked: Cleanliness, amenities
The staff are lovely, the property is a little run down. Very expensive for what we got. Our room Had a flood poor Maine N e air con so we had late checkout and left at 10. Coving around top Pool missing and dangerous and pool not clean, lagoon pool Poorly maintained but cracks and cracks jagged under foot. Was told that they have had issues With it lately so was closed a week. Club room Not worth the cost, we ate in Sanctuary cove restaurants not the hotel. If you charge top Price provide the facilities and service to match. Good spot but prob won’t go back.
Stayed 3 nights in Jan 2024

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by an unfreidly night staff manager. Was not helpfull.. Fortunately every other staff member were above the average nationwide.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blue lagoon great for children
Stayed 3 nights in Jan 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the experience was mostly great there were a few issues. The air conditioning in our room malfunctioning (this was fixed rather quickly) as well as issues with access to our breakfast. However the hotel is in close proximity to several excellent restaurants and the grounds were beautiful.
Stayed 5 nights in Jan 2024

6/10 Okay

Stephanie

Travelled with group
Liked: Amenities
Disliked: Staff & service
It is a beautiful property but the rooms were never cleaned properly & had so many mosquitos even though we never left the doors open. The cleaner left a cleaning cloth on our clean clothes. Never washed any of the cups or glasses in our room. The Adair conditioner was leaking in the fro t desk area & dining room.
Stayed 6 nights in Jan 2024

10/10 Excellent

Gulbike

Stayed 1 night in Jan 2024

10/10 Excellent

Gulbike

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked several rooms for our family and our friends too for my 60th birthday. I received bottle of champagne with card for my birthday and make my feel so special! We live all your friendly staff, especially cleaners and at pool area service. Thank you!
Stayed 1 night in Jan 2024