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JW Marriott Gold Coast Resort & Spa

5.0 star property
5-star beach hotel near Surfers Paradise Beach

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Photo gallery for JW Marriott Gold Coast Resort & Spa

Property amenity
3 restaurants, breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, blackout drapes
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Popular LocationSurfers Paradise Beach6 min walk
  • Popular LocationCavill Avenue14 min walk
  • Popular LocationSlingshot16 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)36 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9/10 Wonderful
  • 42.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

10/10 Exceptional
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner) | Lounge

Executive Suite, 1 Bedroom, Non Smoking, Ocean View (Corner)

10/10 Exceptional
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

9.1/10 Wonderful
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

9.4/10 Exceptional
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

8.8/10 Excellent
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Corner, Balcony)

9.1/10 Wonderful
  • 68 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 92 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 133 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

Oceanside stay.Within a 15-minute walk of this Surfers Paradise hotel, you'll find Cavill Avenue and Surfers Paradise Beach. Macintosh Island Park and Budds Beach are also within half a mile (1 km).

What's nearby

  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 11 min walk
  • Cavill Avenue - 14 min walk
  • Slingshot - 16 min walk
  • SkyPoint Observation Deck - 2 min drive

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Coolangatta Airport (OOL) - 37 min drive

Restaurants

  • Nosh Pan Asian - 11 min walk
  • Clock Hotel - 11 min walk
  • Sagano - 11 min walk
  • Chiangmai Thai Restaurant Surfers Paradise - 8 min walk
  • Sushi Train - 8 min walk

About this property

JW Marriott Gold Coast Resort & Spa

5-star beach hotel near Surfers Paradise Beach
JW Marriott Gold Coast Resort & Spa offers its guests a full-service spa, a marina, 2 outdoor swimming pools, and 2 spa tubs. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 1445 square feet (134 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the luxury JW Marriott Gold Coast Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Gold Coast Resort & Spa was completed in December 2020.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 223 guestrooms or units
  • 28 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1445 sq ft of conference space
  • 134 sq m of conference space
  • Built in 1992
  • Supervised kid's activities
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar by the pool
JW Marriott Gold Coast Resort & Spa offers 223 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Spa by JW has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mi (AUD 5 per day)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: AUD 49.50 for adults and AUD 30 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 2 spa tubs
  • Basketball
  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Playground
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Outdoor space

  • Balcony

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews" "
Rating 8 - Good. 237 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Just wonderful
Stayed 3 nights in Feb 2024

6/10 Okay

Quansong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
average services staff are providing inconsistent responses pool was down and power outage
Stayed 4 nights in Jan 2024

6/10 Okay

catharine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The main lagoon pool was not in use and this was the main reason we booked it, very disappointing
Stayed 2 nights in Jan 2024

8/10 Good

Pui Man

Liked: Cleanliness, staff & service, property conditions & facilities
Love the private man-made beach inside the hotel. Everyone had a blast just staying at the hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel Jo

Stayed 7 nights in Jan 2024

2/10 Terrible

Kara

Stayed 2 nights in Dec 2023

10/10 Excellent

Khanh Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Melissa

Travelled with family
Liked: Amenities, property conditions & facilities
The staff were friendly and attentive and made our stay feel very welcoming. Love the pool area.
Stayed 5 nights in Jan 2024

2/10 Terrible

Ibrahim

Stayed 6 nights in Jan 2024