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Holiday Inn Grand Rapids - South, an IHG Hotel

3.0 star property
Family-friendly 3-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Grand Rapids - South, an IHG Hotel

Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Standard Room, 2 Queen Beds
Premium Room, 1 King Bed, Accessible (Comm, Roll-In Shower)
Exterior
Reviews
7.6

Good

Popular amenities

  • Hot tubHot tubHot tub
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Popular LocationCraig's Cruisers4 min drive
  • Popular LocationTanger Factory Outlet Center5 min drive
  • Popular LocationJohn Ball Zoo13 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Premium Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Premium Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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Parking included
Free WiFi
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About the area

Grand Rapids

Cutlerville stay.A stay at this Cutlerville hotel places you within half a mile (1 km) of Crossroads Conference Center and 3 miles (5 km) of Master Arts Theatre. Also, Craig's Cruisers is within 3 miles (5 km) and Tanger Factory Outlet Center is within 6 miles (10 km).

What's nearby

  • Craig's Cruisers - 4 min drive
  • Tanger Factory Outlet Center - 5 min drive
  • Van Andel Arena - 11 min drive
  • RiverTown Crossings Mall - 12 min drive
  • John Ball Zoo - 13 min drive

Getting around

  • Grand Rapids Station - 10 min drive
  • Gerald R. Ford International Airport (GRR) - 14 min drive

Restaurants

  • 76th Street Truck Stop Diner - 3 min drive
  • Chick-Fil-A - 4 min drive
  • McDonald's - 8 min walk
  • Culver's - 4 min drive
  • Culver's - 5 min drive

About this property

Holiday Inn Grand Rapids - South, an IHG Hotel

Family-friendly 3-star hotel with indoor pool
Holiday Inn Grand Rapids - South, an IHG Hotel offers its guests a children's pool, an indoor pool, a lazy river, and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 5500 square feet (511 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Holiday Inn Grand Rapids - South, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Grand Rapids hotel.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • 5500 sq ft of conference space
  • 511 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Grand Rapids - South, an IHG Hotel offers 79 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Pool toys
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 5.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00–15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Holiday Inn Grand Rapids - South, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 282 out of 764 reviews" "
Rating 8 - Good. 226 out of 764 reviews" "
Rating 6 - Okay. 101 out of 764 reviews" "
Rating 4 - Poor. 90 out of 764 reviews" "
Rating 2 - Terrible. 65 out of 764 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Clean and beds were comfortable.
Stayed 1 night in Apr 2024

2/10 Terrible

Derek, Lowell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible check in. Terrible food, had to use a pair of pliers to start the hot tub. Room smelled like BO. Do not recommend
Stayed 1 night in Mar 2024

2/10 Terrible

Christopher

Stayed 1 night in Feb 2024

8/10 Good

Crystal

Stayed 2 nights in Jan 2024

6/10 Okay

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Housecleaning was great. Rooms very nice and comfortable. All first floor hallways no heat cold. Could not use exercise equipment, was freezing cold in there. No heat controls
Stayed 2 nights in Jan 2024

10/10 Excellent

Keona

Travelled with group
Stayed 1 night in Dec 2023

4/10 Poor

Shadayah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool looked as if it hadn’t been cleaned since before the pandemic
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Jaclyn

Travelled with family and small children
No towels in the pool area either night and no towels replaced in our rooms. Lots of car windows smashed in the parking lot overnight too. The pool area is extremely disability friendly, highly recommend for families. Hopefully the hotel will get the other issues figured out.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Everything was good except pool and hot tub were closed.
Stayed 1 night in Nov 2023