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Mystique St Lucia by Royalton

4.0 star property
4-star beachfront resort near Reduit Beach

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Mystique St Lucia by Royalton

Photo gallery for Mystique St Lucia by Royalton

Front of property
Exterior
Deluxe Suite
3 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor wedding area

Overview of Mystique St Lucia by Royalton

Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Reduit Beach, Gros Islet
  • Popular LocationReduit Beach2 min walk
  • Popular LocationSplash Island Water Park Saint Lucia3 min walk
  • Popular LocationRodney Bay Marina3 min drive
  • AirportCastries (SLU-George F. L. Charles)20 min drive

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • 127 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite

Minibar, in-room safe, desk, blackout drapes

Grand Suite

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Gros Islet

On the beach.Your stay at this resort will put you steps from Reduit Beach and a 5-minute walk from Splash Island Water Park Saint Lucia. Rodney Bay Marina and Saint Joseph the Worker Catholic Church are also within 3 miles (5 km).
View more Resorts in Gros IsletOpens in a new window

What's nearby

  • Reduit Beach - 2 min walk
  • Splash Island Water Park Saint Lucia - 3 min walk
  • Rodney Bay Marina - 3 min drive
  • Pigeon Island National Park - 7 min drive
  • Smugglers Cove - 15 min drive

Getting around

  • George F. L. Charles Airport (SLU) - 20 min drive

Restaurants

  • KeeBee's - 7 min walk
  • Gros Islet Street Party - 5 min drive
  • Frydays St. Lucia - 5 min drive
  • Spinnakers Restaurant & Beach Bar - 3 min walk
  • Royal Palm Bar - 6 min walk

About this property

Mystique St Lucia by Royalton

4-star beachfront resort near Reduit Beach
Some rates at Mystique St Lucia by Royalton are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mystique St Lucia by Royalton like an outdoor pool and a fitness center.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach resort also offers a steam room and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Gros Islet resort.

  • 95 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Mystique St Lucia by Royalton offers 95 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Gros Islet resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily: USD 25 for adults and USD 15 for children
  • 3 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mystique St Lucia by Royalton

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 15 for children
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

The use of drones is not permitted at this property.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Rex Resorts
Royal Rex Resorts Gros Islet
Royal Rex Resorts Hotel
Royal Rex Resorts Hotel Gros Islet
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian
Mystique Royal St. Lucia Resort Gros Islet
Mystique Royal St. Lucia Gros Islet
Mystique Royal St Lucia Gros
Mystique Royal St. Lucia
Mystique Royal St. Lucia Resort Spa
Mystique St Lucia by Royalton Resort
Mystique St Lucia by Royalton Gros Islet
Mystique St Lucia by Royalton Resort Gros Islet

Mystique St Lucia by Royalton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 196 out of 507 reviews" "
Rating 8 - Good. 147 out of 507 reviews" "
Rating 6 - Okay. 78 out of 507 reviews" "
Rating 4 - Poor. 37 out of 507 reviews" "
Rating 2 - Terrible. 49 out of 507 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Mario

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the catfish of all hotel stays. If you are looking for the resort in the pictures, you won’t find it at this hotel. The rooms are from the 1920’s- completed with a clean line of mold on their shower curtains. Not to mention the toilet we had to keep fixing to make the water stop running. They have 1 restaurant at night that is only open 4 nights a week. The buffet is subpar. Mahi’s is a tiny shack open for lunch and was the only decent food. The staff was friendly. We tried to leave after night one but there were no openings at the 5 other resorts we attempted to book. Completely disappointed in the product we were sold vs what we actually got- not to mention for the money we paid.

2/10 Terrible

Trevor

Stayed 3 nights in Feb 2024

8/10 Good

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great resort. The food and drinks were great! Only complaint is the resort lost all water on the last day and no one could shower or flush toilets.
Stayed 4 nights in Jan 2024

4/10 Poor

Michael

Stayed 5 nights in Jan 2024

4/10 Poor

Funmilola

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately I didn’t have the best experience at this hotel. The room that I initially checked into was an outdated room that needed to be renovated. The room looked completely different from the pictures online. I would have never selected this resort. if I saw the pictures in advance. Food could have been better. For it to be a Caribbean island the food was a 5/10. The chefs can do a better job! The food outside of the dining hall menu needs to be updated. The quality of the food needs to be better. More chicken in the quesadilla. It’s not supposed to be flat! The resort should also have a premium drink package available to clients like myself that prefer top shelf drinks. I shouldn’t have to pay extra at an all inclusive for topself liquor. Overall what saved my trip was the staff. But everything else needs improvement ASAP!!!!!!
Stayed 4 nights in Jan 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness
Really enjoyed the trip but hard to ignore a few things…the hotel was overbooked so I was sent to a completely different hotel my first night. Was told I would have a room the next day by noon… it wasn’t until 5 pm the next day that I had a room. They upgraded us to all inclusive and the presidential suite which was great damage control, but still… I traveled 12 hours to a foreign country and had no room?! Maids took my bedsheets and didn’t have new ones until 7pm one night, hot/cold water didn’t work in shower and money was stolen out of a bag on the beach last day. My patience was tested here but I still had a great time in a beautiful location
Stayed 7 nights in Jan 2024

6/10 Okay

DYANA

Liked: Staff & service, property conditions & facilities

6/10 Okay

lamija

Travelled with partner
The suite was bigger than most suites I have encountered. Pretty beaches and mountain scenery. I would consider Saint Lucia as an adventure island and nothing else. Adventures are usually bundled so pay attention to what they include in them. This hotel should not be included in the all inclusive filter, if the charges won’t be included when adding this filter. Usually when I filter by all inclusive it is understood that the resort is all inclusive and you don’t have to pay extra for that perk. However, in this case don’t waste your money on the all inclusive. There are only a few good things that they serve there. Most of the food is sitting out for a long time and tends to lose the flavor to it. They have fruity pies that end up being soggy by the time you even plan on eating them. It gets randomly loud there from the karaoke nights they have. The first night we came we couldn’t sleep. The bedding is super uncomfortable. Some staff members are very nice, while others are just absent-minded and don’t care. We ended up getting food out half of the time because the food wasn’t tasty at the hotel and the other half we purchased food there because other places were closed for holiday closures. There are times when you ask for something such as hot water for tea and it takes them forever to replenish it. I found a cockroach in our room one night. I wouldn’t consider this a 4 star hotel and there needs to be a lot of improvement in order for it to be ranked that way.
Stayed 13 nights in Dec 2023

10/10 Excellent

Gurudutt

Travelled with family
Liked: Cleanliness, staff & service
I had booked with apprehension after reading the negative reviews. But to my surprise this property and its rooms are so much better than some other Royalton properties we have been in. The food is very good and us being vegetarians we booked All-Inclusive so that we get decent options and were not disappointed one bit. The hotel is limited with fun or activity mmenties as in no tennis courts or pool table area etc but their private becah is spectacular but not sure if the Management is aware that their hotel property beach area gets encroached by private beach chair rentals who started asking me an my wife for rent even though we confronted them that we are sitting on a chair in our beach property. Also another thing all visitors need to be aware of is the price goughing that happens in the name of taxi and buses provided by the Hotel even though the hotel has its own taxi stand the taxi drivers along with the help of hotel staff have a racquet where they will ask you 1.5 times and during Friday night street party they were asking 2 times the cost than what all other taxi drivers in the area charge . So google for outside transportation first and ask the rates around before using hotel transportation. Hotel excursion staff is brilliant and the SPA needs a definite upgrade. With all the issues listed I still give this Hotel a 5 star for the rooms, cleanliness and its food.
Stayed 5 nights in Dec 2023

4/10 Poor

Stacy, Gonzales

Travelled with partner, Travelled with group
The property is very run down and needs a lot of upgrades. Definitely will not stay there again especially considering how much it costs. For that price we could have stayed at a 5 star all inclusive resort. Not worth the money. Very disappointed.
Stayed 4 nights in Dec 2023