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Hotel Casa Veranda

3.5 star property
3.5-star hotel near Avenida La Reforma

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Photo gallery for Hotel Casa Veranda

Exterior
Junior Suites, 2 Double Beds
Breakfast, lunch, dinner served; international cuisine
Lobby
Bathroom sink
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Check out the area

Map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Popular LocationEmbassy of Mexico in Guatemala8 min walk
  • Popular LocationLa Aurora Zoo18 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)5 min drive
  • Popular LocationPaseo Cayala7 min drive

Room options

View all photos for Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

Junior Suites, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

Master Suite, 2 Double Beds

  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Master Suite 1 King Bed

Master Suite 1 King Bed

Master Suite 1 King Bed

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Plus Hotel Stofella
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1005)
The price is CA $119
per night
CA $157 total
includes taxes & fees
18 May - 19 May
Best Western Plus Hotel Stofella

About the area

Guatemala City

Heart of Guatemala City.Within a 10-minute walk of this Zona 10 hotel, you'll find Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 2 miles (3 km).

What's nearby

  • Avenida La Reforma - 2 min walk
  • Embassy of Mexico in Guatemala - 8 min walk
  • Oakland Mall - 14 min walk
  • La Aurora Zoo - 18 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • San Martín - 2 min walk
  • T.G.I Friday's Avia - 2 min walk
  • Burger King - 1 min walk
  • Del Griego - 1 min walk
  • RBG Bar & Grill

About this property

Hotel Casa Veranda

3.5-star hotel near Avenida La Reforma
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. An airport shuttle (available on request) is available for a fee. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Casa Veranda.

This 3.5-star Guatemala City hotel is smoke free.

  • 90 guestrooms or units
  • 12 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Casa Veranda offers 90 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: USD 18 for adults and USD 9 for children
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Bathtub
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 36.60
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 36.60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 81 per person (one-way)
  • Airport shuttle fee per child: USD 81 (one-way)
  • Pet fee: USD 40 per pet, per night
  • Early check-in fee: USD 36.60 (subject to availability)
  • Late check-out fee: USD 36.60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 820 reviews" "
Rating 8 - Good. 211 out of 820 reviews" "
Rating 6 - Okay. 78 out of 820 reviews" "
Rating 4 - Poor. 28 out of 820 reviews" "
Rating 2 - Terrible. 26 out of 820 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenny

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I really like the balcony and the space . Didn’t like the hot tub, water was not draining well
Stayed 2 nights in Jan 2024

2/10 Terrible

Gerardo

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The distance to the USA Embassy from this hotel is more than 45 mnts NOT 10mnts as this is posted on the website. Also, the clerk lady at this hotel decline to provide free breakfast ( posted as breakfast included on the website) to the elderly registered guests. This was the most humiliating experienced ever. I hope this person and her family never experienced this type of attitude and humiliation ever.
Stayed 1 night in Jan 2024

8/10 Good

Louis

Liked: Cleanliness, property conditions & facilities
Nice place close to the airport. We survived a 6.2 earthquake at midnight. That was fun on the 7th floor!
Stayed 1 night in Jan 2024

2/10 Terrible

Alvin, SOMERSET

Travelled with family
Disliked: Property conditions & facilities
Did not have one of my two confirmed rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Heinrich, Spanish Lookout

Stayed 2 nights in Jan 2024

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness
Staff was just okay, breakfast buffet didt have enough selection, probably wont stay there again.
Stayed 1 night in Jan 2024

6/10 Okay

LUIS

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

GOJAHLION

Stayed 3 nights in Jan 2024