Hyatt Regency Gurgaon

5.0 star property
Family-friendly 5-star hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Regency Gurgaon

Lobby sitting area
Garden
Exterior
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
New Delhi NCR, NH8, Sector 83, Gurugram, Delhi N.C.R, 122004
  • Popular LocationMedanta12 min drive
  • Popular LocationGolf Course Road19 min drive
  • Popular LocationSultanpur National Park20 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)46 min drive

Room options

Suite, 1 King Bed (Regency)

  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed (Club Access)

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds (Club Access)

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Gurugram

Gurugram retreat .Stay at this Gurugram hotel and you'll be within 9 miles (15 km) of Medanta and Sultanpur National Park. Leisure Valley and Kingdom of Dreams are within 12 miles (20 km).

What's nearby

  • Tata Consultancy Services - 9 min drive
  • Medanta - 12 min drive
  • DLF Cyber City - 19 min drive
  • Golf Course Road - 19 min drive
  • Sultanpur National Park - 20 min drive

Getting around

  • Garhi Harsaru Junction Station - 13 min drive
  • Indira Gandhi International Airport (DEL) - 47 min drive

Restaurants

  • Haldiram's - 7 min drive
  • Keventers - 5 min drive
  • Kitchen District - 11 min walk
  • Kitchen district - 17 min walk
  • Haldiram - 7 min drive

About this property

Hyatt Regency Gurgaon

Family-friendly 5-star hotel with 2 outdoor pools
Hyatt Regency Gurgaon offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 16 meeting rooms, and limo/town car service. Event space at this hotel measures 40000 square feet (3716 square meters) and includes a conference center. A children's pool, spa services, and multilingual staff are also featured at the luxury Hyatt Regency Gurgaon. An area shuttle within 60 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

  • 1 building
  • 451 guestrooms or units
  • 15 levels
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Gurgaon offers 451 accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Shvasa Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Hindi

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 60 kilometers
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1200 for adults and INR 600 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Gurgaon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1200 for adults and INR 600 for children
  • Airport shuttle fee: INR 3800 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gurgaon Hyatt
Gurgaon Hyatt Regency
Hyatt Gurgaon
Hyatt Regency Gurgaon
Hyatt Regency Hotel Gurgaon
Regency Gurgaon
Hyatt Regency Gurgaon Hotel Gurugram
Hyatt Regency Gurgaon Gurugram
Hyatt Regency Gurgaon Hotel
Hyatt Regency Gurgaon Gurugram
Hyatt Regency Gurgaon Hotel Gurugram

Hyatt Regency Gurgaon Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 440 reviews" "
Rating 8 - Good. 143 out of 440 reviews" "
Rating 6 - Okay. 35 out of 440 reviews" "
Rating 4 - Poor. 17 out of 440 reviews" "
Rating 2 - Terrible. 18 out of 440 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended due to cleanliness standards!
Not a nice stay due to hygience condition and cleanliness of room.
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Top class hotel with a few flaws easily remedied
Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside. The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm. Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles. No information in rooms regarding hotel facilities. Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights. The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.
Stayed 6 nights in Jan 2024

2/10 Terrible

Amit

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Dipti

Travelled with family
Liked: Staff & service, property conditions & facilities
Food and beverages team in Kitchen direct were very helpful indeed. Rahul Bhardwaj was on duty for most of our stay and his attention to details and customer focus is commendable well done, Rahul and thank you The team leader in the above section was also very customer focused and attentive. Thank you
Stayed 2 nights in Nov 2023

10/10 Excellent

Deeksha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Manpreet

Stayed 2 nights in Nov 2023

2/10 Terrible

Parineeta

Liked: Property conditions & facilities
Disliked: Staff & service
Unprofessional staff and front desk manager. Usually refrain from being specific and giving names, but need to mention about Diksha and the harrowing experience. The behavior was totally uncalled for. Arrived at the property after a long flight, did two rounds of walking between the room on the 9th floor and the front desk since the keys for room did not work! Requested Diksha to give spare keys for the 3rd time but still weren’t provided and a new room got allotted on the 14th floor. At the time of check out, went to the front desk to check and to clear all the dues and was told they were already done through expedia. After half an hour and on our way to the airport we get chasers and multiple calls that the dues weren’t paid. And it was simply an “error” from the front desk. When we requested them to get in touch after 10 days once we received the cc statement, we are still being harassed by multiple calls and really rude tone by Ms Diksha, who hence forth I requested not want to engage with! It is not always the guests who create a ruckus and throw tantrums. The hotel staff has to respectful and empathetic towards the guests. The first rule of hospitality industry is to be able to create an experience, be generous and friendly toward the guests.But no apologies or regret was shown at the time of checking in, when we had to run back and forth between the rooms n front desk.A regular guest at the Delhi Hyatt regency but what ill behaved staff at your Gurgaon property.

4/10 Poor

Chetna Jadon

Stayed 2 nights in Oct 2023

4/10 Poor

MOHIT

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ordered food for in room dining and all we got were hung up calls. The manager did take the food on tab but after 2.5 hrs. Never expected this out of Hyatt property.
Stayed 1 night in Oct 2023