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The Palms - Town & Country Club

4.5 star property
4.5-star luxury hotel near DLF Cyber City

Choose dates to view prices

Photo gallery for The Palms - Town & Country Club

Garden
Exterior
Minibar, in-room safe, desk, soundproofing
Property grounds
Combined shower/tub, hair dryer, slippers, towels
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001
  • Popular LocationFortis Memorial Research Institute7 min walk
  • Popular LocationKingdom of Dreams3 min drive
  • Popular LocationArtemis Hospital Gurgaon6 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)35 min drive

Room options

View all photos for Luxury Room

View from room

Luxury Room

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Palms One

Minibar, in-room safe, desk, soundproofing

Palms One

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room

View from room

Premier Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Minibar, in-room safe, desk, soundproofing

Luxury Suite

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Hyatt Place Gurgaon Udyog Vihar
Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (467)
The price is CA $114
per night
CA $128 total
includes taxes & fees
29 May - 30 May
Hyatt Place Gurgaon Udyog Vihar

About the area

Gurugram

Sushant Lok stay.Within a 10-minute walk of this Sushant Lok hotel, you'll find Max Hospital and Appu Ghar. Also, Fortis Memorial Research Institute is within half a mile (1 km) and Golf Course Road is within 2 miles (3 km).

What's nearby

  • Fortis Memorial Research Institute - 7 min walk
  • Kingdom of Dreams - 3 min drive
  • Artemis Hospital Gurgaon - 6 min drive
  • Medanta - 7 min drive
  • DLF Cyber City - 9 min drive

Getting around

  • Sector 53-54 Station - 5 min drive
  • HUDA City Centre Station - 7 min walk
  • Indira Gandhi International Airport (DEL) - 31 min drive

Restaurants

  • Paranthe Wala - 3 min walk
  • Sky Lounge Park Plaza - 2 min walk
  • New Town Cafe - 2 min walk
  • Fusion - 3 min walk
  • Recipes For Life - 1 min walk

About this property

The Palms - Town & Country Club

4.5-star luxury hotel near DLF Cyber City
The Palms - Town & Country Club offers its guests outdoor tennis courts, a steam room, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 18357 square feet (1706 square meters) and includes conference space. The luxury The Palms - Town & Country Club also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Gurugram hotel.

  • 1 floor
  • 30 guestrooms or units
  • 2 dining venues
  • 18357 sq ft of conference space
  • 1706 sq m of conference space
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Palms - Town & Country Club offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Billiards/pool table
  • Fitness center
  • Racquetball/squash
  • Steam room
  • Swimming pool
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Renovations and closures

The following facilities are closed on Monday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

Property is also known as

Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram

The Palms - Town & Country Club Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 106 reviews" "
Rating 8 - Good. 36 out of 106 reviews" "
Rating 6 - Okay. 14 out of 106 reviews" "
Rating 4 - Poor. 5 out of 106 reviews" "
Rating 2 - Terrible. 8 out of 106 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Rajesh

Stayed 1 night in Jan 2024

8/10 Good

Dee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The palms
Stay was good and all the staff were friendly Has gardens and a really nice pool area with a nice salon available on site Great ambiance
Stayed 1 night in Oct 2023

10/10 Excellent

Mandip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Jalaj

Stayed 1 night in Sep 2023

2/10 Terrible

INDRANI

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff doesn’t help with luggage when you get out of car. They stare at you. They told me I had an incidental charge. I said I didn’t have any charges other than noodles I bought for a small amount. I gave them the money and they didn’t have change so they kept the change. Then they called me saying they forgot to charge tax. Kept harassing me every 30 mins to pay. I’m in a rush to catch my flight. Harassment for a few dollars. I showed proof I am waiting for the bank to approve payee. Don’t stay here.
Stayed 1 night in Sep 2023

2/10 Terrible

HASHEM, Riyadh

Business traveller
Disliked: Cleanliness, staff & service
Reception is not friendly and duty manager is not cooperative.
Stayed 1 night in Aug 2023

4/10 Poor

Rahul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff and their hospitality is very poor. They don't even smile at you. Rude behaviour and looks like they just are doing their job in pressure. No valet parking, to swim, you need swimming cap, if you don't have they will ask you to pay 200rs per person for it. And don't know why photography is not allowed near swimming pool. Useless rules. And grass around the rooms are not well maintained.
Stayed 1 night in Jul 2023

4/10 Poor

Jayadev

Disliked: Staff & service, property conditions & facilities
Not up to the mark mainly staff
Stayed 2 nights in Jul 2023

6/10 Okay

Divya

Stayed 1 night in Oct 2022

8/10 Good

Raman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023