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Quality Inn & Suites

2.5 star property
Art Deco hotel perfect for exploring Hagerstown

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Premium bedding, pillowtop beds, in-room safe, desk
Reviews
7.6

Good

Popular amenities

  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
  • Breakfast included
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
920 Dual Hwy, Hagerstown, MD, 21740
  • Popular LocationHagerstown Suns Municipal Stadium17 min walk
  • Popular LocationMaryland Theater2 min drive
  • Popular LocationHagerstown Premium Outlets6 min drive
  • AirportWashington, DC (IAD-Washington Dulles Intl.)76 min drive

Room options

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

10/10 Exceptional
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.7/10 Good
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.3/10 Good
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.3/10 Wonderful
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Super 8 by Wyndham Hagerstown/Halfway Area
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1005)
The price is CA $103
per night
CA $115 total
includes taxes & fees
15 Jun - 16 Jun
Super 8 by Wyndham Hagerstown/Halfway Area

About the area

Hagerstown

Heart of Hagerstown.You'll find Hagerstown Suns Municipal Stadium and Maryland Theater within 2 miles (3 km) of this hotel. Washington County Museum of Fine Arts and Pennsylvania Dutch Market are also within 3 miles (5 km).

What's nearby

  • Hagerstown Suns Municipal Stadium - 17 min walk
  • Maryland Theater - 2 min drive
  • Washington County Museum of Fine Arts - 4 min drive
  • Pennsylvania Dutch Market - 5 min drive
  • Hagerstown Premium Outlets - 6 min drive

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • McDonald's - 2 min drive
  • Supreme Buffet - 15 min walk
  • Taco Bell - 10 min walk
  • Dolce - 3 min drive
  • Benny's Pub - 6 min walk

About this property

Quality Inn & Suites

Art Deco hotel perfect for exploring Hagerstown
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Art Deco Hagerstown hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 2 levels
  • Built in 1968
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn & Suites offers 73 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1000 reviews" "
Rating 8 - Good. 354 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Tasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So disappointed
First off my TV didn't work and the Manager only sd sorry never offered me a different room or at least the 40$ I was charged for early check in. So I just accepted it. Then I saw a roach and the man at the desk tried to tell me I would have to wait until 9:00 a.m. to change rooms there's no way I was sleeping when I saw roach. So then I asked for my money back and you try to tell me that I was never charged $40 for early check-in and I pulled it up on my phone and conveniently they had a different room for me. But then he had the nerve to say I already used the other room well you should have cleaned it better
Stayed 1 night in Mar 2024

8/10 Good

Terry L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

8/10 Good

Troy

Stayed 1 night in Feb 2024

6/10 Okay

Dale Lynnette

Poor quality inn,
The room was okay. Except, the bathroom sink drained very slowly. Seemed to bring up, the grime, from the past. The chair , in the room, looked like there wa something food like spattered on it. I wiped it off, myself . Hallway, smelled of pot.The grounds, had trash, everywhere, cigarette butts another trash along the parking lot. Breakfast bar, was far anything, to click your heels over. Nothing stocked. Not a lot of choices, to eat,
Stayed 1 night in Jan 2024

8/10 Good

Duane

Stayed 1 night in Jan 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff easy walk around. Places to eat within walking distance. Lots of shopping near by. Good breakfast bar and eating area. Parking great with our truck and RV. If spending time in the area it is in the historic downtown area. Very easy access off the hwy. Clean room and comfy bed. Thank you Shy and Pat. Would stay again.
Stayed 1 night in Jan 2024

4/10 Poor

Calvin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
All I can really say is that the property manager was courteous and it was an easy check in, room was tidy and no presence of bed bugs from what I saw. However, I did not feel safe lodging here and the odor of Marijuana was present as soon as I got out of the car in the parking lot. I could not get comfortable in the bed. The rate was reasonable which is why I went for it and was only passing through the area but would not stay again.
Stayed 1 night in Jan 2024

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend this hotel
My husband and I were not impressed with this hotel. The lobby looked ok and the lady that checked us in was nice. But when we drove around to our room, things changed. There was garbage by the door we went in. A cup, plate and an empty bag of ice melt. there were also 2 rodent traps by the door and numerous ones along the windows in the building. As soon as we walked in there was a smell that actually smelled like marijuana and old smoke. It was very strong. Then we walked past a room that had a large bright sign that said the room was "Condemned and not inhabitable"... When we got to our room the room was not too bad but smelled like strong smoke when we were supposed to have a NON smoking room. The sink in the bathroom would not drain so had to brush my teeth in the bathtub. We did not even take a shower or go for breakfast. We just wanted out of there. The smoke smell was upsetting my stomach. The hotel need a lot of small things done on it and not sure how to fix the stale smoke smell. I did tell the man at the desk about the sink but just wanted to leave so did not mention anything else. We had to go and have breakfast some place else. Do not stay at this place......
Stayed 1 night in Jan 2024

6/10 Okay

Darwin

Business traveller
Room was decent for the price, breakfast was poor.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Value
We stayed in a newly renovated room. It was clean and comfortable. The breakfast was more than adequate and the service was very good. The price was right and we would stay here again.
Stayed 1 night in Jan 2024