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Diamond Westlake Suites

4.5 star property

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Outdoor pool, sun loungers
Interior
1 Bedroom Apartment (1 King bed)
1 Bedroom Apartment (1 King bed) | Living area
1 Bedroom Apartment (1 King bed)
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • FireplaceFireplaceFireplace
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Gym

Explore the area

Map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • Popular LocationWest Lake1 min walk
  • Popular LocationHo Chi Minh Mausoleum6 min drive
  • Popular LocationHoan Kiem Lake7 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)28 min drive

Room options

View all photos for 1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed)

9.5/10 Exceptional
  • 61 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • 128 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

2 Bedroom Apartment (1 King bed, 1 Single bed) | Living area

2 Bedroom Apartment (1 King bed, 1 Single bed)

10/10 Exceptional
  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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Room
Hanoi Royal Palace Hotel 2
Breakfast included
Spa
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4.9 out of 5, Exceptional, (1988)
The price is CA $327
per night
CA $371 total
includes taxes & fees
19 Jun - 20 Jun
Hanoi Royal Palace Hotel 2

About the area

Hanoi

Central Hanoi getaway .A stay at this Tay Ho aparthotel places you within half a mile (1 km) of West Lake and 3 miles (5 km) of Tran Quoc Pagoda. Also, Quan Thanh Temple is within 3 miles (5 km) and Ho Chi Minh Mausoleum is within 6 miles (10 km).
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 1 min walk
  • Ho Chi Minh Mausoleum - 6 min drive
  • Thang Long Water Puppet Theatre - 7 min drive
  • Hoan Kiem Lake - 7 min drive
  • Hanoi Opera House - 7 min drive

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • ‪Chào Bạn - ‬3 min walk
  • ‪Hanoi Sandwich House - ‬7 min walk
  • ‪The Kneipe - ‬5 min walk
  • ‪Phương Nguyên Restaurant - ‬2 min walk
  • ‪Jogaesa - ‬7 min walk

About this property

Entire place

Diamond Westlake Suites

Family-friendly 4.5-star aparthotel near West Lake
Diamond Westlake Suites offers its guests a children's pool, an outdoor pool, outdoor tennis courts, and a sauna. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and barbecue grills are also featured at the luxury Diamond Westlake Suites. An area shuttle within 1 kilometers and a shopping center shuttle are free. Free self parking is available.

This 4.5-star Hanoi aparthotel is smoke free.

  • 167 guestrooms or units
  • 5 levels
  • 8 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1998
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Languages

English, German, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 1 kilometers
  • Free shopping center shuttle

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Toaster oven
  • Cookware/dishes/utensils
  • Paper towels
  • Coffee/tea maker
  • Kitchen island

Dining

  • Buffet breakfast available for a fee daily: VND 250000 for adults and VND 150000 for children
  • 2 restaurants
  • 1 poolside bar
  • Dining table
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: VND 800000.0 per day

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Shampoo
  • Free toiletries
  • Soap
  • Hair dryer
  • Slippers
  • Toilet paper

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite service
  • Pool or billiards table
  • Arcade/game room
  • DVD player
  • TV in a common area
  • CD player

Outdoor areas

  • Terrace
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Onsite shopping
  • 24-hour front desk

Location highlights

  • On the lake
  • In the city center

Things to do

  • Fitness center
  • 2 outdoor tennis courts
  • Mini golf on site
  • Golf driving range on site
  • Bicycle rentals on site
  • Tennis on site
  • Basketball on site
  • Racquetball/squash on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 167 rooms
  • 5 floors
  • 8 buildings
  • Built in 1998
  • Eco-friendly cleaning products provided

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Westlake Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Diamond Westlake Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 241 out of 385 reviews" "
Rating 8 - Good. 106 out of 385 reviews" "
Rating 6 - Okay. 26 out of 385 reviews" "
Rating 4 - Poor. 8 out of 385 reviews" "
Rating 2 - Terrible. 4 out of 385 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a comfortable property with very friendly staff and a good restraunt.
Stayed 1 night in Feb 2024

10/10 Excellent

Mariangela

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very welcoming. Ha and Tam were very helpful and always asking to help. I will definitely stay at this resort again.
Stayed 12 nights in Feb 2024

8/10 Good

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Place is nice for long term for sure with great amenities
Stayed 2 nights in Feb 2024

10/10 Excellent

MA CARIDAD PADUA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very helpful! Special mention to Cha for helping me with my last minute arrangement of airport taxi that accept credit card for payment. I love that this hotel is not located in the city center as it gives you the peace and quiet after a long day of fun and busyness of the city. I love the space and big grounds with play ground for my daughter and swimminh pool. We stayed in a 2 bedroom suite, it is large and spaceous. They have youtube and cable tv. Bathroom is really nice and clean with bathtub. All in all if you are travelling with kids this is ideal for you. It is not the most updated resort but its staff and peacefulness sold it for me. Thank you for making our stay comfortable and memorable to us!
Stayed 5 nights in Feb 2024

8/10 Good

Guy

Liked: Cleanliness, room comfort
Spacious, clean, great location and very nice employees. Only negative point, the mattress probably needs to be changed, we could feel the springs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Great value for money
quiet ， by the lake, great shuttle bus service to old quarter, and fantastic breakfast at the cost we paid, highly recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pro's: Employee who transported our bags and checked us into our suite was friendly. The bathroom and suite were very clean, and the suite was very spacious. The breakfast was good. Heat and AC worked well. Cons: Impersonal reception performed by employees behind plastic panels through which they could barely be heard. The terrace of the suite had a view of incoming street and surrounding buildings, and no table or chairs to sit outside. The bathroom did not have a bidet, and the only outlet where you could use the hair dryer was by the dining room table. The kitchen had bare minimum supplies - no salt or pepper, no coffee pot, no hand towels or paper towels. When I was using the washer, and tried to use the oven the breaker tripped, and I had to wait for the oven to finish, and restart the wash cycle that had nearly finished previously. We tried to use the Wi-Fi password that was provided, and it did not work on three different devices. When we asked for assistance with it, we were instructed to enter the Wi-Fi password. In short, the accommodations are represented as luxurious, but we found them just average
Stayed 2 nights in Jan 2024

10/10 Excellent

Tony

Liked: Cleanliness, room comfort
Amazing stay
Great place. Quiet and tranquil. Rooms were spacious and friendly staff
Stayed 1 night in Jan 2024

6/10 Okay

Gaganpreet

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Mansour

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023